FedEx Ground - Driver Manager & Trainer
FedEx Ground ISP Delivery Driver
Job Description
Job Description
Benefits:
- Competitive salary
- Free uniforms
- Paid time off
Employment Type: Full-Time Position Overview We are seeking a motivated, dependable, and people-oriented Delivery Driver Manager & Trainer to lead and support our FedEx Ground delivery team. This is a hands-on leadership position for someone who enjoys coaching others, solving problems, and helping a team succeed every day. The ideal candidate is flexible with their schedule, communicates well with people from all backgrounds, and is comfortable leading drivers in a fast-paced transportation environment. Every day is different—you may be training new drivers, coaching existing employees, helping resolve delivery issues, assisting with truck maintenance, or working alongside the owner to improve business performance. Responsibilities
- Recruit, onboard, train, and mentor new FedEx Ground delivery drivers.
- Lead and manage the day-to-day operations of a delivery driver team.
- Conduct ride-alongs, coaching sessions, and performance evaluations.
- Monitor driver safety, productivity, attendance, and service performance.
- Investigate accidents, safety incidents, customer complaints, and service failures.
- Perform driver audits and ensure compliance with FedEx Ground operating standards.
- Assist with scheduling and daily route coverage.
- Maintain positive relationships with drivers while holding them accountable to company expectations.
- Inspect delivery vehicles and identify maintenance or safety concerns.
- Coordinate truck repairs, transport vehicles to and from repair facilities, and follow up on maintenance status.
- Track fleet condition and help minimize vehicle downtime.
- Work directly with the owner to monitor and improve key business metrics, including:
- Labor percentage
- Route efficiency
- Safety performance
- Driver productivity
- Service quality
- Vehicle utilization
- Help create and improve operational procedures that increase efficiency and driver success.
- Be available to assist during operational challenges, peak seasons, and unexpected staffing needs.
- Leadership or management experience preferred.
- Experience in delivery, transportation, logistics, or fleet operations is highly preferred.
- Strong communication and interpersonal skills.
- Comfortable coaching, training, and motivating employees.
- Excellent organizational and problem-solving abilities.
- Mechanically inclined enough to identify vehicle issues and coordinate repairs.
- Ability to remain calm under pressure and make sound decisions.
- Strong computer skills and ability to learn dispatch and reporting systems.
- Clean driving record and valid driver's license.
- Ability to pass all FedEx Ground background screening and qualification requirements.
- Full-time
- Must be flexible with work days and hours.
- Some early mornings, evenings, weekends, holidays, and on-call responsibilities may be required based on operational needs.
- Leads by example.
- Earns the respect of the team through consistency and accountability.
- Enjoys developing people and helping others succeed.
- Takes ownership and solves problems without waiting to be asked.
- Can balance being approachable with maintaining high standards.
- Wants to grow with a successful and expanding FedEx Ground contractor.
Vacancy posted 29 days ago
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