Health Services Associate

Health Services Associate

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button. If you would like to bookmark this position for later review, click on the Bookmark link. If you would like to print a copy of this position for your records, click on the Print Preview link. Applicant Portal Voluntary Demographics. The information requested below is used to assist us in our compliance with Federal/State equal employment opportunity record keeping and reporting. Your response is voluntary and will not be used in any way to determine your eligibility for employment.

PLEASE NOTE: THIS POSITION IS BEING POSTED INTERNALLY AND TO THE PUBLIC SIMULTANEOUSLY IN ORDER TO EXPEDITE THE POSTING PROCESS. HOWEVER, CURRENT OHIO UNIVERSITY AFSCME 3200 EMPLOYEES WILL BE CONSIDERED FIRST. Please complete the online application and attach required documents. Required documents include a detailed cover letter, resume, and a list of at least three (3) professional references with current contact details, including email addresses. We seek candidates with a commitment to working effectively with students, faculty and staff.

This position is eligible for the following benefits: - medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.

Job Description - Supports the general administrative functions in a health care setting, including answering phones, greeting/referring/assisting patients, staff, or others, preparing documents and reports, compiling records, scheduling appointments and checking in patients.

Job Responsibilities• Represents a first line liaison in a health care setting. Responds to non-routine inquiries requiring technical and/or clinical office practices and procedure knowledge.• Utilizes clinical office policies, practices, and procedures to answer questions and resolve problems and issues.• Coordinates complex appointments that require judgment in determining and prioritizing activities to meet desired results.• Performs a variety of administrative duties regarding patient scheduling and/or patient records and/or reports. Duties may include activities such as updating patient records, register, schedule, check in patients, and the processing of health assessments while adhering to HIPAA compliance guidelines.• Coordinates work orders.• Creates and oversees departmental files, databases, and reports.• Maintains office and/or laboratory supplies and inventory.• Verifies enrollment and client payment information in various clinical systems

Minimum Qualifications - Familiarity with medical, clinical, mental health, and/or social work environment required. Knowledge of standard administrative procedures and practices, office equipment, and computer software typically obtained by a high school degree or GED or equivalent and a minimum of 2 years related experience. An equivalent combination of education, training, and experience is acceptable. Specific knowledge, certifications, and licensure will apply at the position level.

Preferred Qualifications

Working Conditions/Physical Demands

Department - Counseling and Psych Services

Pay Rate - AFSCME3200 |13|: Starting at $14.65 per hour.Employees also enjoy a generous benefits package such as paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, a comprehensive insurance package (including but not limited to prescription, vision, dental, and life insurance), an excellent retirement plan with up to a 14% company contribution, and more. Additional information is available at

Job Open Date - 06/08/2026

Posting Close Date - 06/22/2026

Job Category - Classified AFSCME 3200 Bargaining Unit appointment

Months - 12 month

Planning Unit - Vice President for Student Affairs

Work Schedule - 8am-5pm, Monday-Friday

Campus - Athens

Expected hours worked per week - 40 hours/week

Applicants may contact this person if they have questions about this position. - Paul Castelino, View email address on click.appcast.io

Non-Discrimination Statement - Ohio University is proud of its rich history and as part of our ongoing efforts to provide and support a transformative learning experience, we affirm our commitment to fostering a welcoming and respectful workforce and community. All qualified applicants are encouraged to apply and will receive consideration free from discrimination on the basis of age, ancestry, color, disability, ethnicity, gender, gender identity or expression, genetic information, military service or veteran status, national origin, pregnancy, race, religion, sex, sexual orientation, status as a parent or foster parent, or any other bases under the law. Ohio university is an equal access/equal opportunity employer.

Employment Type - full-time regular

Job Family/Subfamily - Health Services-Generalist

Career Track & Level - TAS2

Pay Grade - AF3200 |13|

Applicant Documents

1. Resume/Curriculum Vitae
2. Cover Letter
3. References

Posting Specific Questions

1. * Please indicate how you learned about this posting.
   • Ohio University employee
   • OHIO Jobs Line (phone)
   • Twitter
   • Search Firm
   • Professional association
   • OTHER, please indicate:
2. * Please indicate your highest level of education.
   • no HS diploma or GED
   • HS diploma or GED
   • Associate's degree
   • Bachelor's degree
   • Bachelor's degree plus some work towards graduate degree
   • Master's degree
   • Ph.D. or equivalent
   • Will have earned Ph.D. by time of appointment
3. * Are you a current Ohio University classified non-bargaining unit employee who is not serving in an initial probationary period?
   • Yes
   • No