Hagerstown Customer Returns - Clerk, Warehouse

Warehouse Returns Clerk

Lifetime Brands is currently seeking a highly organized and detail-oriented Warehouse Returns Clerk to join our team in Hagerstown. In this critical role, you will be responsible for the accurate receiving, inspection, and processing of returned merchandise. If you have a strong focus on inventory control, basic computer proficiency, and enjoy working in a dynamic warehouse environment, this is an excellent opportunity to grow with us.

Position Overview

A returns clerk is responsible for receiving, inspecting, processing and documenting returned merchandise. This position ensures returned merchandise are accurately evaluated, inventoried and processed.

Essential Job Functions

• Receive returned merchandise.
• Inspect returned item for damage/defects.
• Determine disposition of returned products.
• Process returns in WMS
• Verify authorization numbers and supporting documentation
• Prepare vendor return shipments when required.
• Document actions by completing forms, reports, logs, and records
• Maintain databases
• Answers the telephone and answers questions and gives direction when needed
• Relies on experience and judgment to plan and accomplish goals
• Performs a variety of tasks
• Other duties as assigned
• Basic computer functions

About Lifetime Brands Lifetime Brands is a leading global provider of kitchenware, tableware and other products used in the home. We offer brands you trust, value without compromise and an unwavering commitment to innovation. Our products make it easier for you to prepare food, serve meals, entertain guests, and decorate your home. We offer a comprehensive suite of benefits, which includes:

• Medical, Dental, and Vision plans
• Flexible Spending Accounts for Health and Dependent Care
• Short-Term Disability & Long-Term Disability
• Company Paid Basic Life and Accidental Death & Dismemberment Insurance
• Eligibility in the Company's 401K plan, after 90 days of employment
• Paid Time Off (vacation/sick) - accrual of 15 days per calendar year for non-warehouse positions; accrual of 10 days per calendar year for hourly based warehouse positions
• 10 Company Paid Holidays
• Employee Product Discounts
• Tuition Assistance
• Employee Assistance Program
• Volunteer Opportunities- 4 hours of paid optional volunteer time (annually)
• Seattle, WA based employees are provided with commute trip reduction incentives

In addition to the above, we offer voluntary benefits. Lifetime Brands, is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or other legally protected characteristics, and will not be discriminated against on the basis of disability.