Surgery Scheduler

Our well-established ENT practice located in North Atlanta is seeking an on-site surgery scheduler to work in conjunction with one other scheduler to support 4 ENT physicians. At Advanced Ear, Nose, Throat and Allergy, we strive to provide a high level of service to our patients, and this role is essentail to patients who are in need of surgery or in-office procedures! Our surgery schedulers are responsible for handling all aspects of scheduling from when the order is placed--checking benefits, obtaining authorizations, scheduling procedures with facilities or in-office, coordinating with vendors, collecting deposits, and scheduling all pre and post-op visits. This person needs to be a team player and have excellent communication skills. There are many personalities involved between patients, vendors, facilities, and coworkers, so being a people-person is a must! Summary of Responsibilities Verify insurance benefits Obtain insurance authorizations Schedule procedures, as well as pre and post-op appointments Collect surgery deposits, depending on insurance benefits Coordinate with various facilities where procedures are performed Ensure communication between surgical assistants, facilities, and office staff, so that surgeries go smoothly Prepare pre-op facesheets for Answer and promptly return patient phone calls Other duties as assigned Requirements Positive, friendly personality Physician office experience ENT experience preferred but not required Greenway Health PrimeSuite software experience a plus Excellent customer service skills Strong organizational skills a must Ability to prioritize tasks Benefits Basic health insurance premium paid in full after 2 full months of employment Dental and vision insurance options Paid holidays PTO (accrual basis) 401k, LTD, and life insurance options Advanced ENT & Allergy PLLC