Retail Store Manager - West Side

Job Description

Job Description

Why Evansville Goodwill? 

Join our team at Goodwill—where your work goes beyond a paycheck and directly supports our mission through life-changing programs like job training, digital skills, disability assistance programs, and high school diplomas for adults! Your efforts make a real difference in people's lives. 

What You’ll Do: 

Under the leadership of the Regional Sales Director, the Store Manager is a member of the Donated Goods Retail Operations team and is tasked with the daily operation of the retail store and the continued development of the store team members, clients and volunteers. This position will also help identify opportunities for the personal and professional growth of employees in support of Goodwill’s mission. 

Job Type: Full-time, Salary Non-Exempt 

Salary: $39,520-$49,520 

Shift: 

• 8-hour shift, scheduled for 40-hours per week 

• Weekend availability 

Essential Functions: 

• Ensure top-tier customer service, maintain clean and safe facilities, and manage fresh inventory using data-driven performance insights. 

• Oversee financial tasks, including cash handling, register balancing, and store finance reporting, while conducting audits for improvements. 

• Manage product logistics and supervise team operations, including hiring, training, and development. 

Duties and Responsibilities: 

• Open the store at least two (2) times per week and must close the store at least two (2) times per week, on time. This will result in managers opening and closing the store at least four (4) days per week. 

• Work each Monday and Friday, a minimum of three (3) Saturdays per month, and the first and last day of the month. Unless there are exceptional circumstances, managers will avoid taking paid time off (vacation/personal days/floating holidays) during the first and last week of the month. 

• Manage team hiring, training, development, and performance, while overseeing store operations within budget and ensuring proper scheduling, timecard approval, and supply management. 

• Monitor key performance indicators, including sales, donations, and financial ratios, ensuring a positive customer and donor experience, and compliance with policies. 

• Maintain store image, security, and cleanliness, handle donations per procedures, and stay informed on industry trends, competitive pricing, and market knowledge. 

What You’ll Bring: 

• Ability to read, write, and communicate effectively in English, with flexibility to accommodate diverse communication styles and abilities, ensuring inclusive engagement with the public, department staff, and individuals with varying needs. 

• Basic computer skills including the use of Microsoft Office products. 

• Bachelor’s degree in related field or 2 years of equivalent retail management experience preferred. 

• Valid driver’s license with reliable transportation for required travel. 

• Availability to work evenings and weekends. 

• Employment offer is contingent upon the successful completion of a drug test and criminal background check. 

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: 

The physical demands/work environment conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to assist individuals with disabilities to perform the essential functions. 

Physical requirements include the ability to twist, bend, squat, reach, stoop, kneel, crouch, push and pull. The employee must be able to lift up to 40 pounds and team lift or use equipment to aid in the lifting and movement of items over 40 pounds (common items include, but are not limited to, bags of clothes/miscellaneous items, televisions, computers, sofas, kitchen appliances, bicycles and bedroom sets). 

Working environment is indoors with occasional exposure to outside temperatures, and will work around occupational allergens, both air and contact, including but not limited to, dust, animal hair and dander, perfumes, and mold. The noise level in the work environment is moderate. 

Employee Benefits 

Full Time Employees: For Full-Time Employees, Goodwill offers a total rewards package of: competitive wages, bonus eligibility, annual merit increase eligibility, paid sick time, paid vacation days, 10 paid holidays annually, employee health clinics, dental, medical, HSA, vision, retirement plan, life insurance, student loan forgiveness eligible, employee discount, and mileage reimbursement. 

We embrace a variety of backgrounds, including individuals with previous involvement in the criminal justice system. Evansville Goodwill Industries is dedicated to offering fair employment opportunities to formerly incarcerated individuals and those with arrest or conviction records. 

Evansville Goodwill Industries, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  

-Evansville Goodwill Industries, Inc. and Goodwill Educates, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

-This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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