Shuttle Driver

Job Description

Job Description

Benefits:

• Employee discounts
• Health insurance

About Borealis Basecamp  

Borealis Basecamp is a northern lights-focused adventure resort in Fairbanks, AK. We provide a unique experience with sky-view igloos for viewing the aurora from the comfort of your bed.  

Borealis Basecamp is part of Stellar Collection, a group of leading travel and tourism companies in Alaska. All brands under Stellar Collection share a purpose of creating lifelong memories. We are driven by a passion for sharing the wonder of Alaska with our guests and delivering outstanding customer experiences. We look for opportunities to exceed expectations and provide our guests with memories that they will tell their friends and family about and remember for the rest of their lives. 

Position Details  

Job Title: Shuttle Driver 
Location: Borealis Basecamp – Fairbanks, AK 
Department: Transportation 
Reports To: Transportation Manager 
Employment Type: Full-time or Part-Time Seasonal 
Start Date: August 24 
End Date: April 12 

Job Summary  

The Shuttle Driver is responsible for providing safe, reliable, and professional transportation services for guests and staff throughout Borealis Basecamp. This role plays a key part in the overall guest experience by ensuring timely arrivals, departures, and transfers across the property. 

Success in this role requires strong communication skills, attention to safety, and the ability to interact positively with guests from diverse backgrounds. 

All team members at Borealis Basecamp are expected to maintain a team-first mindset, assist across departments when needed, and communicate confidently with guests. 

Key Responsibilities  

• Safely transport guests and staff across the Borealis Basecamp property 
• Assist with guest arrivals, departures, and luggage handling 
• Maintain scheduled transportation routes and ensure timely service 
• Provide friendly, professional interaction and assist guests with questions 
• Conduct vehicle inspections to ensure safety and proper operation 
• Maintain cleanliness and presentation of shuttle vehicles 
• Monitor weather and road conditions to ensure safe driving practices 
• Communicate effectively with other departments regarding guest movement and scheduling 
• Operate vehicles in accordance with all safety policies and procedures 
• Support additional operations and perform other duties as assigned 

Qualifications  

• Valid driver’s license and ability to qualify for for-hire commercial insurance coverage (clean driving record and >26 years old) 
• Ability to pass a DOT physical 
• Previous winter driving experience in Alaska is required 
• Strong communication and customer service skills 
• Ability to work independently and manage time effectively 
• Willingness to work flexible schedules, including evenings, weekends, and holidays 
• Ability to remain calm and professional in high-pressure or time-sensitive situations 

Preferred Skills  

• Experience driving in snow, ice, and extreme weather conditions required 
• Knowledge of basic vehicle maintenance and safety checks 
• Experience in hospitality or tourism environments 
• Strong situational awareness and decision-making ability 

Physical Demands  

• Ability to sit for extended periods while driving 
• Ability to lift, carry, and move up to 50 lbs (luggage and equipment) 
• Ability to navigate uneven terrain and assist guests in outdoor conditions 
• Ability to work in extreme weather conditions, including Arctic cold 

Compensation & Benefits  

End-of-Season Bonus  
A $1.50 per hour bonus is paid for every hour worked throughout the season to employees who complete the full season. Employees who leave prior to April 12 are not eligible for this bonus. 

Pre-Employment Requirements     

Borealis Basecamp is committed to maintaining a safe and professional work environment. All offers of employment are contingent upon the successful completion of a background check conducted by a third-party provider.        

Employees may be subject to drug testing conducted by a third-party provider, including pre-employment, random, reasonable suspicion, and post-incident testing, in accordance with company policy and applicable law.