Key Holder, Part-time

Key Holder (Product Replenishment), Part-time Disney Springs

The Key Holder will immerse themselves into the Corkcicle brand, culture, and product assortment, and take pride in providing every guest with a world-class retail experience. In addition to customer engagement and retail sales, they will support the Retail Store Manager in various operational tasks including store opening/closing, product set up and training. They will assume responsibility for the store in the absence of the Retail Store Manager.

Essential Duties & Responsibilities

• Assist the store team on achieving key metrics and daily sales goals. Meet and exceed sales goals.
• Perform opening and closing duties assuring they meet company standards.
• Manage inventory to assure product levels meet daily/weekly standards.
• Use creative skills for visual merchandising. Prepare products for display.
• Update the Retail Store Manager on any operational needs.
• Support new Brand Ambassadors on training and product knowledge.
• Learn and demonstrate Corkcicle product knowledge.
• Interact with customers to assess their needs and wants resulting in product sales.
• Keep current on new products and changes to existing operating processes.
• Assisting customers in the check-out process using a computer software POS system.
• Demonstrate professionalism as part of a team.
• Proactively report customer impacting concerns, thinking outside the box on customer resolutions and sharing best practices.
• Recommend process improvements and work with management to implement approved changes.
• Collaborate with the management to provide support for the entire team.
• Maintain store inventory and cleanliness.
• Achieve personal and team objectives outlined throughout the year.
• Assist with special projects as assigned by management.
• Complete satisfactory company training requirements.
• Follow all company policies and procedures and notify management of any infractions.
• Report to the Retail Store Manager. No direct reports.
• The essential functions and responsibilities listed above may change at any time with or without notice and is not intended to be a comprehensive list.

Qualifications Knowledge, Skills and Abilities

• Must be 18 years of age or older.
• High School Diploma or GED. College degree is preferred.
• 2 years of previous retail sales experience with a luxury brand is preferred.
• Experience with Shopify systems and Shopify POS is preferred.
• Excellent communication and social skills.
• Ability to work in a fast-paced, high volume retail environment.
• Successful completion and favorable results of a criminal history, employment background and motor vehicle check.

Working Conditions / Physical Requirements / FLSA Status

• The ability to work a flexible schedule that meets the business needs, including days, evenings, weekends and holidays between the hours of 9:00am 11:30 pm.
• The ability to lift a minimum of 30 lbs. and the stamina to stand for long periods of time when needed.
• The ability to work in various Florida outdoor environmental elements (sun, heat, rain, etc.).
• Non-Exempt / Hourly Paid