Field Service Specialist

* This company is specifically seeking candidates with U.S. military experience (Electro-Mechanical background required) * Korn Ferry Military has partnered with our client on their search for a Field Service Specialist in Charlotte NC. This is a higher-travel role (approximately 20% regional, overnight.) Electrical/Electronics background required. Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.) Strong Mechanical knowledge highly beneficial, as a multi-craft Ramsey Test will be administered! Compensation $61,000-65,000 + Overtime (pays at 1.5x hourly rate); Vehicle Allowance + $5,000 sign-on bonus Travel 20% overnight regional travel. What You Will Do Be an integral part of company’s customer-focused business model - Strong Customer Service Skills will be required Deliver exemplary customer service to customers in the field Become proficient in servicing all company systems while following field service procedures Troubleshoot and repair commercial system installations Coordinate with on-site contractors and facility managers to ensure proper system installation Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades) Work independently from your home office to accommodate needs and priorities of customers Education and Work Experience At least 4 years US Military experience required Skilled Technician with an Electrical or Electronic background. Electronic fundamentals are a MUST. 2 or 4 year college degree, technical school degree, or related experience Use/knowledge of multimeters & basic IT knowledge required. (Understand IP addresses, servers, routers, switches.) A multi-craft Ramsey Test (technical test) will be required (covers Mechanical knowledge as well.) #J-18808-Ljbffr Korn Ferry Group