Automotive Parts Counter
Mercedes-Benz
Join Our Team at Mercedes-Benz of Gilbert
We are expanding our Parts Department and are looking for a dedicated team member to assist all customers in a friendly manner. Responsibilities include:
- Answering phone calls and providing customers with price quotes and other information
- Pulling and filling orders from stock
- Notifying the parts manager of out-of-stock parts or shop materials that need immediate attention
- Locating out-of-stock parts from an outside source and submitting an emergency order, if necessary
- Notifying the service advisor and the customer when special ordered parts have been received
- Preparing orders for daily shipment, delivery, or pick up
- Continuous follow-up on back-ordered parts
- Reviewing body shop estimates to ensure accuracy of parts needed and verify pricing
- Ensuring internal parts requests are billed accurately on service repair orders
- Receiving payment from customers, or obtaining credit authorization
- Providing exceptional service to internal and external customers
Desired Skills, Qualifications, and Experience:
- 1 year or more dealership Parts Department experience
- High school diploma or equivalent is required
- Nothing but the best character and attitude
- Strong organizational skills, detail oriented, thorough and precise
- Possess a clean driving record and valid driver's license
- Willing to submit to a pre-employment background check and drug screening
Vacancy posted 4 days ago
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