Automotive Parts Counter

Join Our Team at Mercedes-Benz of Gilbert

We are expanding our Parts Department and are looking for a dedicated team member to assist all customers in a friendly manner. Responsibilities include:

• Answering phone calls and providing customers with price quotes and other information
• Pulling and filling orders from stock
• Notifying the parts manager of out-of-stock parts or shop materials that need immediate attention
• Locating out-of-stock parts from an outside source and submitting an emergency order, if necessary
• Notifying the service advisor and the customer when special ordered parts have been received
• Preparing orders for daily shipment, delivery, or pick up
• Continuous follow-up on back-ordered parts
• Reviewing body shop estimates to ensure accuracy of parts needed and verify pricing
• Ensuring internal parts requests are billed accurately on service repair orders
• Receiving payment from customers, or obtaining credit authorization
• Providing exceptional service to internal and external customers

Desired Skills, Qualifications, and Experience:

• 1 year or more dealership Parts Department experience
• High school diploma or equivalent is required
• Nothing but the best character and attitude
• Strong organizational skills, detail oriented, thorough and precise
• Possess a clean driving record and valid driver’s license
• Willing to submit to a pre-employment background check and drug screening