Production Supervisor - 2nd Shift

Production Supervisor – 2nd Shift

This is a 100% onsite role. Position: 1 Direct Hire – Onsite Location: South Windsor, CT 06074 Shift: Monday – Friday | 4:00 PM – 12:00 AM Industry: Production / Warehouse / Mail Operations Category: Operations / Manufacturing / Leadership

We are seeking a Production Supervisor to lead second-shift operations at a client production facility in South Windsor, CT. This is a hands-on leadership role with strong visibility across the business and growth potential. The Production Supervisor is responsible for ensuring all Service Level Agreements (SLAs) are met in a cost-efficient manner while maintaining high quality and safety standards. This role leads all aspects of labor management on the production floor, prioritizes client mailings, supervises production lines, and coordinates resources across departments to optimize efficiency and minimize downtime.

What We Are Looking For:

Strong leadership presence on the production floor Ability to manage labor, prioritize workloads, and meet strict deadlines Experience improving workflows and reducing downtime Ability to mentor, coach, and develop team members Strong operational mindset with attention to cost per unit and efficiency Clear, professional communication with staff and management

Key Responsibilities

• Production & Operations Management
  • Receive materials into the warehouse and distribute to the production floor
  • Sign off on all jobs, including material, media, and indicia verification
  • Supervise production lines and ensure machines are running correct jobs
  • Prioritize Must-Mail and hot jobs to meet all deadlines and SLAs
  • Pull and coordinate jobs from supporting areas (Print Room, Forms, Inkjet, Scheduling)
• Team Leadership & Development
  • Supervise approximately 15–25 associates
  • Ensure all operators receive proper technical, quality, and ISO training
  • Cross-train associates across production operations
  • Mentor, counsel, and provide performance feedback to staff
  • Conduct performance appraisals and support career development
• Planning, Coordination & Efficiency
  • Coordinate labor and resources across departments
  • Provide warehouse staff with lead times to meet material needs
  • Maintain accurate inventory counts
  • Work with outside vendors to support sorting and labor forecasting
  • Identify and communicate process improvements
• Quality & Safety
  • Ensure all safety standards are met and adhered to
  • Maintain high-quality production standards
  • Ensure compliance with company and industry requirements

Required Qualifications High school diploma or equivalent 3–5 years of warehouse or production experience 3–5 years of supervisory experience Strong time management and organizational skills Ability to thrive in a dynamic, high-volume environment Strong oral and written communication skills Computer proficiency (Windows, Outlook, Excel, Word)