Account Executive (USA)

Account Executive Opportunity At DroneShield

Work with cutting edge AI technology, making the world a safer and more secure place. DroneShield offers an opportunity to solve some of world's most challenging technical problems in the rapidly growing counter-drone sector.

Our customers operate in some of the most challenging and high-stakes environments in the world, including military organizations, government agencies, airports, critical infrastructure operators, and law enforcement. Protecting airspace in these settings requires technology that performs under pressure and teams that understand what's at stake. At DroneShield, employees work at the leading edge of counter-drone innovation, helping to address real-world security challenges as drone threats continue to evolve globally.

DroneShield's American operations are headquartered in Warrenton, Virginia, home to a growing team of approximately 30 highly skilled professionals. This office plays a critical role in the company's global success, leading U.S.-focused R&D, sales, and customer support, and working closely with American defense and security stakeholders to deliver mission-critical counter-drone solutions tailored to local operational needs.

As one of Australia's largest publicly listed defense companies and a member of the ASX200, DroneShield is experiencing sustained hypergrowth. Global revenue increased from approximately US$38 million in 2024 to over US$125 million in 2025, representing growth of more than 400% year over year, alongside record profitability and cash flow. The global counter-UAS market is estimated at approximately US$100 billion and remains at an early stage, positioning DroneShield as a global market leader and the only publicly listed pure-play counter-drone company worldwide.

DroneShield has grown from just 11 employees in 2017 to more than 450 employees globally today, with continued expansion planned across the United States, Europe, and APAC. The company invests over US$33 million annually in R&D, maintains a global sales pipeline exceeding US$1.65 billion, and continues to scale manufacturing and deployment capacity to meet accelerating demand.

The Warrenton, Virginia office is central to DroneShield's long-term U.S. strategy - bringing innovation closer to the customer, strengthening domestic capability, and supporting national security, public safety, and critical infrastructure protection outcomes across the United States.

About the Role

DroneShield is seeking an Account Executive to manage customer relationships, support delivery, and drive commercial expansion across the U.S. The role combines account management, customer success, and project coordination, requiring strong communication skills, technical curiosity, and comfort in a fast?paced environment. The role reports to VP of Sales.

Responsibilities, Duties and Expectations

• Act as the primary contact for assigned customers, maintaining strong relationships and understanding mission needs.
• Lead post?sales engagement, ensuring customers gain maximum value from DroneShield solutions.
• Provide proactive outreach on feature updates, training, and product feedback.
• Track account health, usage, KPIs, subscriptions, and renewals.
• Identify upsell and cross?sell opportunities and support pre?sales activities such as demos and briefings.
• Coordinate project timelines, deliveries, internal stakeholders, and customer communications.
• Maintain accurate CRM inputs, forecasting, and documentation.
• Recommend improvements to internal workflows and customer processes.
• Travel up to 50%.

Qualifications, Experience and Skills

• BS degree in a relevant technical or business field and 5+ years of experience, or an equivalent combination of education and practical experience.
• Background in account management, customer success, technical support, or project coordination.
• Strong communication, organization, and customer?facing skills.
• Ability to operate independently in a high?growth, fast?moving environment.
• CRM experience
• SaaS or software?centric product experience (subscriptions, deployments, lifecycle engagement) is desirable.
• Familiarity with technical products involving hardware/software integration is desirable.
• Experience in Defense, government, critical infrastructure, or security?focused sectors.
• Experience supporting technical deployments or multi?team delivery projects.

Note for recruitment agencies: We do not accept unsolicited candidates from external recruiters unless specifically instructed.