Technical Writer / Training Specialist

Job Title: Technical Writer / Training Specialist



Job Location: 100% REMOTE
Duration: 12 Months Contract with possibility to Extension

Job Description:
Education / Qualifications: Bachelor s degree in Technical Communication, English, Education, Information Systems, Computer Science, Instructional Design, or a related field.

Experience:
Preferably 4 6+ years of experience preparing technical documentation, user documentation, training materials, or system-operational documentation.

Required Skills / Experience:

Technical writing

SOP development

User guides

System documentation

Process documentation

Training-material development

Knowledge transfer

System onboarding

Document control

Technical editing

Preferred Experience:

Healthcare/public-health systems

Government IT documentation

Section 508 accessible documentation

Instructional design

System transition and operational readiness

Roles and Responsibilities: The Technical Writer / Training Specialist will develop and maintain technical and user documentation required for the project.

Deliverables may include architecture descriptions, data-flow documentation, technical procedures, user guides, Standard Operating Procedures, processing documentation, business-rule documentation, assumptions, limitations, troubleshooting guidance, onboarding materials, training materials, and knowledge-transfer documentation.

The resource will work with technical, public-health, QA, and IHS stakeholders to ensure documentation is accurate, complete, maintainable, and suitable for future use by IHS personnel or successor contractors.

The resource will also plan and support training sessions, onboarding activities, and knowledge-transfer sessions.