Automotive Service Advisor

Job Description

Job Description

Job Requirements

Our shop is growing, and we are looking to hire a service writer with excellent sales and customer service skills to join our team! We offer competitive pay, training and growth opportunities and a positive work environment.

Main Duties & Responsibilities:

• Advise customers on repairs and service based on their needs and budget, using company guidelines and best practices
• Understand and communicate customer's concerns to technicians
• Provide excellent service by answering customer questions
• Keep customers informed of their vehicle's status while in the shop over the phone, via email, text and in person
• Create invoices for clients using the company process, help process part orders/returns, dispatch repairs/parts as needed
• Fill in on tasks as needed to maintain the flow of the shop

Qualifications

• Possess a valid state driver’s license
• High school diploma or equivalent education
• Strong sales and customer service skills
• Strong written and verbal communication skills
• Analytical skills

When you join the team at your local, independently owned TechNet Professional Service Center, you’ll be working with a shop that takes pride in what they do. A local shop in your community, backed by the support of a Nationwide network. That is just part of what sets a TechNet Automotive Service Center apart from the rest. Come join #TechNetNation!