PT Customer Service Rep - Flora

Job Description

Job Description

Step into a career with purpose and impact at Flora Savings Bank, a division of Community Partners Savings Bank, as our next part-time Customer Service Representative in Flora, IL. Join a team that is customer-focused, excellence-driven, and growth-minded, all while earning $15.50 – $16.00 per hour and enjoy a limited benefits package . 

ABOUT THIS CUSTOMER SERVICE REPRESENTATIVE JOB

Your regular schedule will vary between the days and hours of  Monday through Friday from 8:00 a.m. to 5:00 p.m. and Saturday from 8:00 a.m. to noon . This part-time role offers 20-24 hours per week to support the team.

As a Customer Service Representative, you will begin your day greeting customers with enthusiasm and professionalism, ensuring each person feels valued. Throughout the day, you will accept and process deposits, withdrawals, and loan payments, issue money orders and cashier's checks, and handle your cash drawer with precision and care. You will assist customers with digital banking and debit card inquiries, maintain confidentiality, and keep your work area organized and efficient. You will also support the bank's operations by managing stop payment orders, and participating in vault dual control. Every interaction will reflect our commitment to service excellence, and you will play a key role in helping customers understand our banking products and services while supporting the bank's growth and connection to the community.

Would you excel in this position? Here's what you need:

• High school diploma or equivalent
• 1+ year(s) of cash handling experience
• Ability to lift up to 50 lbs.
• Excellent communication, multitasking, and problem-solving skills
• Attention to detail and accuracy
• Ability to handle people with tact, poise, and courtesy
• Integrity and respect for confidentiality
• Team-oriented mindset and willingness to learn
• Commitment to service excellence
• Customer-facing experience (preferred)

ABOUT US

We are a community bank where you'll be part of a team-oriented, growth-minded organization that truly values its employees. Our culture is built on trust, excellence, and a genuine commitment to both our customers and our community. We stand out in our market by actively participating in local events and making sure both customers and employees feel supported every day. You can look forward to a positive work environment with a company owned by its depositors and dedicated to your success.

Does meeting new people or extra income sound great to you?  If so, we want to meet you. Apply today using our mobile-friendly application.