Senior IT Project Manager Enterprise & Call Center Rose Job # 510489

Job Description

Job Description

Date Posted: 11/09/2026

Hiring Organization: Rose International

Position Number : 510489

Industry: Government/Staffing

Job Title: Senior IT Project Manager Enterprise & Call Center Projects

Job Location: Lansing, MI, USA, 48933

Work Model: Hybrid

Work Model Details : Hybrid schedule 2 days onsite/week

Shift : Mon-Fri,8:00am-5:00pm

Employment Type : Temporary

FT/PT: Full-Time

Estimated Duration (In months) : 10

Min Hourly Rate($): 65.00

Max Hourly Rate($): 70.00

Must Have Skills/Attributes : Agile, Portfolio Management, Project Management, Written Communication

Experience Desired:
Project management experience with Enterprise IT Initiatives (5 yrs),
Prior client or equivalent Project Management Methodology based on PMI (5+ yrs),
Project and Portfolio management System e.g. Clarity, Microsoft Project (5+ yrs),
Project management experience with Enterprise IT Initiatives (5+ yrs),
Agile experience (3+ yrs),
Strong Leadership and communication skills (10 yrs),
Clear and concise written and verbal communication is crucial to success and productivity in this role (5 yrs)

Required Minimum Education: Associate’s Degree

Preferred Certifications/Licenses : ITIL Certification, PMP Certification

**C2C is not available**

 

REQUIRED EDUCATION:
• Associate's Degree

PREFERRED CERTIFICATION:
• ITIL Certification
• PMP Certification

REQUIRED SKILLS/ EXPERIENCE:
• Project management experience with Enterprise IT Initiatives: 5 years
• Prior client equivalent Project Management Methodology based on PMI: 5 years
• Project and Portfolio management System e.g. Clarity, Microsoft Project: 5 years
• Agile experience: 3 years
• Strong Leadership and communication skills: 10 years
• Clear and concise written and verbal communication is crucial to success and productivity in this role

ABOUT THE ROLE: Projects/programs are primarily complex enterprise initiatives related to IT implementation and maintenance of Call Center solutions. Experienced Project Manager for managing multiple complex IT Enterprise Projects with strong communication skills to work at all levels of organization. Follows project management industry practices based on PMI.

ESSENTIAL DUTIES/ RESPONSIBLITIES:
• Provide Enterprise program/project management for project activities to ensure that the program/project is completed on time, within budget and within scope
• Thorough understanding of IT Infrastructure Technology and a good understanding of industry standard processes related to IT Infrastructure
• Define program/project scope, duration, resources and cost, as well as the best course of action/approach to attain the project objectives
• Provide project management for project scheduling, tracking, issue management, risk management, change management, and status reporting
• Utilize the State’s Project Portfolio Management (PPM) tool (Clarity and Azure DevOps) on all projects
• Plans and coordinates work with teams. Designs and implements project plans. Generally, work with other IT managers and IT technical teams. Relies on experience and judgment to plan and accomplish goals
• Relies on experience and judgment to plan and accomplish goals. A significant degree of creativity and latitude is required. Works under limited supervision with considerable latitude for the use of initiative and independent judgment
• Self-directed and independent. Responsible for the coordination and completion of projects. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Prepares reports for upper management regarding status of project
• Creates a structure and organization for the management of a complex environment with emphasis on quality, productivity, and consistency. Directs corrective actions in any area where performance falls below objectives

**Only those lawfully authorized to work in the designated country associated with the position will be considered.**

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.**

 

Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

Company Description

Rose International is one of the largest Staffing Companies in the U.S. today. We offer an opportunity to grow your career right here as we promote our top performers and seek out our leadership positions from within our ranks as proven by a review of all of our Directors and VP's today! We also offer long-term opportunity across the country in offices from coast to coast. So, while this position begins in St. Louis - there is no telling where your career here might take you! We offer a full slate of benefits - Health, Disability, 401(k) with matching and training.

Rose has been recognized by the Staffing Industry Analysts as a top 25 Staffing firm. We have won numerous awards as a leading employer and provider of services from our customers and from the NMSDC, and from the Womens Business Enterprise Council.

Company Description

Rose International is one of the largest Staffing Companies in the U.S. today. We offer an opportunity to grow your career right here as we promote our top performers and seek out our leadership positions from within our ranks as proven by a review of all of our Directors and VP's today! We also offer long-term opportunity across the country in offices from coast to coast. So, while this position begins in St. Louis - there is no telling where your career here might take you! We offer a full slate of benefits - Health, Disability, 401(k) with matching and training. \r\rRose has been recognized by the Staffing Industry Analysts as a top 25 Staffing firm. We have won numerous awards as a leading employer and provider of services from our customers and from the NMSDC, and from the Womens Business Enterprise Council.