Executive Housekeeper | Field & Stream Lodge Co. | Bozeman, MT

We're looking for an Executive Housekeeper who has overall responsibility for the housekeeping department. The ideal candidate for this position will have strong leadership skills, experience in housekeeping and leading a team. They will be well organized, able to work in a fast-paced environment and solve problems with a sense of urgency. They will have strong communication skills with both team members and guests, have friendly and kind demeanor, as well as the ability to think outside the box. This is an on-site, exempt position that reports to the General Manager. The salary range for this position is $70,000 - $75,000

Field & Stream Lodge Co.

Field & Stream Bozeman is your new gateway to Big Sky Country. Situated just one mile from downtown, our lodge is designed to be a gathering place for friends, families, experts, and amateurs. We’re the perfect home base for your next adventure—fishing, hunting, skiing Bridger Bowl, or hiking the “M” trail.

What’s In It for You

• Unlimited PTO Policy and 9 paid holidays.
• Discounted hotel stays within PM Hotel/Modus portfolio.
• Paid Parental Leave.
• Tuition reimbursement opportunities – when you grow, we grow!
• Affordable health, dental and vision insurance, plus 401(K)
• Monthly fitness credits
• Access to portion of your earned wages before payday.
• Comprehensive onboarding and training plan to set you up for success.
• Coaching, feedback, and mentorship to develop yourself and your team.
• Personalized development plan to fit your individual role and career goals.
• Leadership courses to improve your personal and interpersonal effectiveness.

What You'll Do

• Directly manage Housekeeping staff including, but not limited to hiring, training, scheduling, supporting, disciplining and terminating employees directly accountable to this position.
• Lead the team to maintain high levels of productivity and morale.
• To coordinate with the Hotel Manager to establish and ensure hotel standards of cleanliness and esthetics for rooms and public areas.
• To ensure compliance with inspection guidelines.
• Train staff on all SOPs and ensure there is understanding and compliance.
• To conduct inspections of hotel rooms and all public areas in order to ensure the highest level of cleanliness.
• To develop and ensure efficient routine and emergency departmental procedures for the Housekeeping Department.
• To accept personal responsibility for the satisfactory condition of all VIP rooms prior to occupancy, including special attentions provided for repeat guests.
• To ensure that effected operating departments have accurate information regarding rooms, including status, condition and maintenance needs.
• To establish and control inventory of departmental materials, including guest amenities, and administrative and cleaning supplies.
• To coordinate with the Maintenance Department to ensure the timely and professional completion of maintenance and repair work in guest rooms and public areas.
• To put out to bid, annually, all major vendor supplies needed for departmental operations.
• To prepare the annual departmental budget, according to the specifications set forth by the Managing Director with the assistance of the Property Controller.
• To continually monitor and control departmental expenditures to ensure upgrading and renovation.
• To maintain records of all FF&E replacement in guest rooms.
• To promote and comply with all company policies and procedures.
• To immediately report all suspicious occurrences and hazardous conditions.
• To maintain the cleanliness and safety of work areas at all times.
• Focus on safety and the following of safe work practices by yourself and those under your direction. Including compliance with company safety standards, and state and local regulations that pertain to your department.
• To ensure departmental safety training for all new Housekeeping employees before they begin to work.
• To conduct regular departmental operations meetings, including monthly safety meetings.
• To ensure proper handling, storage and labeling of all hazardous chemicals used by Housekeeping employees, in accordance with state and federal regulations.
• To attend all mandatory meetings as directed.
• To perform other tasks, including cross-training, as directed.

What You Bring to the Table

• Have at least 2-3 years of experience in a housekeeping role, with at least 1-2 years as a manager or team leader.
• A track record of achieving and maintaining superior results in housekeeping and can articulate the underlying strategies that led to your achievements.
• A curious, creative, dynamic leader who is unsatisfied with the status quo.
• Passion for hospitality will be apparent, just speaking with you, naturally connect with colleagues and guests.
• Fluency in English (verbal and written) is required.
• Bachelor’s degree in Business Management or related field, or equivalent experience required.
• Microsoft Word and Excel or comparable computer proficiency preferred.
• Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances.
• Knowledge of proper cleaning techniques, requirements and use of equipment.
• Ability to speak Spanish is preferred.

When You’re Here:

This position is far from sedentary. Be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs, and more. You also must be able to accommodate varying schedules, including nights, weekends, and holidays. But wait, there’s a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.

Non-Negotiables (Our Core Values)

• BE WILDLY PASSIONATE. Inspire others with your thirst for excellence.
• BE CURIOUS. Learn rapidly and eagerly.
• BE INNOVATIVE. Create new ideas that prove useful.
• EMBRACE CHANGE. Remain agile, flexible and nimble to thrive in an evolving world.
• COMMUNICATE. Listen with the intent to understand. Share all relevant information.
• HAVE INTEGRITY. Be honest and straightforward with everyone.
• USE GOOD JUDGMENT. Make wise decisions, even in the face of ambiguity.
• BUILD A POSITIVE TEAM. Learn from one another and help each other to be great.
• SERVE OTHERS. Our guests, community, and each other. Be a part of the bigger picture.
• LIVE 360. Practice work-life balance.

As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.

We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won’t be tolerated. It’s also illegal.

Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.