Spa Attendant
Fairmont Washington, D.C.
Job Title
Maintain cleanliness, sanitation, and organization of spa treatment areas, locker rooms, lounges, fitness spaces, restrooms, and guest amenities areas
Restock towels, robes, linens, beverages, toiletries, and spa supplies throughout the shift
Ensure spa facilities are consistently maintained in accordance with luxury hospitality and cleanliness standards
Greet guests professionally and assist with spa orientation, facility information, and guest requests as needed
Support Spa Reception, Therapists, and operational teams to ensure smooth daily operations and exceptional guest experiences
Monitor guest areas regularly to maintain cleanliness, safety, and presentation standards
Assist with laundry collection, linen organization, and distribution of spa supplies as assigned
Respond promptly and professionally to guest concerns, requests, and service recovery opportunities
Follow all sanitation, workplace safety, and hotel operational procedures
Maintain confidentiality and professionalism while interacting with guests and team members
Support spa events, wellness programs, VIP experiences, and operational initiatives as assigned
Uphold luxury hospitality standards through professionalism, appearance, and attentive guest service
Qualifications
Previous spa, hospitality, housekeeping, wellness, fitness, or guest service experience preferred
Luxury hotel or spa experience preferred
Strong organizational and time-management skills
Excellent guest service and interpersonal communication abilities
Ability to work independently and collaboratively within a team environment
Professional appearance and polished demeanor required
Ability to maintain cleanliness and attention to detail in guest-facing environments
Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required
High school diploma or equivalent preferred
Must be legally authorized to work in the United States
$9 per hour
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