Technical Support Analyst: Troubleshooting & Solutions Expert
Spok, Inc.
Spok, Inc. seeks a Technical Support professional to troubleshoot and resolve customer inquiries at the Help Desk, apply application patches, and provide timely guidance for production systems, focusing on quality and customer satisfaction. You will document procedures, create knowledge articles, perform root cause analyses, coordinate with vendors when needed, and maintain strong customer relations while contributing to process improvements. #J-18808-Ljbffr Spok, Inc.
Vacancy posted 2 days ago
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