Production Supervisor (1st Shift)

Production Supervisor (1st Shift)
Position: 1 Direct Hire - Onsite
Location: Edgewood, NY
Shift: Monday - Friday | 6:00 AM - 2:30 PM ET
Industry: Production / Manufacturing / Mail Operations
Category: Operations / Leadership
We are seeking a Production Supervisor for the Edgewood, NY facility. Reporting to the Manager of Production Operations, this role oversees insertion operations and ensures all Service Level Agreements (SLAs) with Client clients are met in the most cost-efficient manner.
This position is responsible for managing a team of up to 40 full-time associates and temporary staff , prioritizing all client mailings on the production floor, and ensuring SEC and contractual requirements are met. The Production Supervisor monitors production lines to maximize throughput, minimize labor costs, and coordinate resources across departments while maintaining high-quality and safety standards.
This is a 100% onsite role.
What We Are Looking For:
Strong, hands-on production floor leadership
Ability to manage large teams and fluctuating labor needs
Experience improving productivity, efficiency, and quality
Strong decision-making and problem-solving skills
Clear communicator who can motivate and develop teams
Operational mindset with focus on cost, safety, and quality
Key Responsibilities
1. Production & Operations Oversight
Provide production sign-off on all jobs, including material, media, and indicia verification
Ensure all machines have work and the correct jobs are running to minimize downtime
Maintain detailed knowledge of production equipment, software, and applications
Ensure Must-Mail and hot jobs are prioritized and completed in proper order
Communicate job status across departments to meet deadlines
2. Labor & Resource Management
Oversee all labor on the production floor
Utilize outside temp agencies to adjust labor based on volume
Plan and monitor schedules to match workflow demands, including peak periods
Ensure material handlers keep machines supplied with required materials
Provide warehouse teams with proper lead-time for materials
3. Team Leadership & Development
Ensure operators receive proper technical and procedural training
Prepare productivity and quality reports
Provide ongoing performance feedback to staff
Motivate team to continually improve productivity, efficiency, quality, and safety
Work with management to establish and communicate departmental and individual goals
Assume Production Manager responsibilities in their absence
4. Quality, Cost & Safety Accountability
Meet and exceed cost per unit, quality, safety, and associate satisfaction targets
Ensure accurate auditing of envelopes and materials for inventory control
Maintain compliance with all regulatory and contractual requirements
Required Qualifications
Bachelor's degree preferred OR equivalent production experience
Minimum 2 years of supervisory or leadership experience
Strong analytical and problem-solving skills
Ability to understand budgets and analyze operational data
Strong communication skills across all organizational levels
Proficiency in Microsoft Office applications
English proficiency required; Spanish a plusRecruiter Submission Template:

Full Name:
Current Location (City, State):
Years of production environment experience:
Years of supervisory experience:
Experience supervising 30+ associates? (yes/no):
Experience with insertion operations? (yes/no):
Experience managing temp labor agencies? (yes/no):
Available to work 1st shift (6:00 AM - 2:30 PM)? (yes/no):
Flexible for overtime/weekends/holidays? (yes/no):
Microsoft Office proficiency? (yes/no):
Spanish speaking? (yes/no):
Available to interview (date/time):
Available start date:
Salary expectation:
Notice period:
Are you ready to relocate on your own expenses and work onsite full-time at Edgewood, NY?