Customer Service Representative
Groundworks
Customer Service Representative
Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset their home.
But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.
Join us and lay the foundation for your success. Apply today!
The Customer Service Representative is responsible for being the first point of contact our customers have with our brand, whether they are inquiring about a new service, extending a membership, or seeking resolution. You will answer and place calls in a fast-paced call center environment, book appointments for new services, and sell service memberships to our customers.
Duties and Responsibilities
- Answer inbound calls and make warm outbound calls. All calls are warm, no cold calling!
- Must be positive and motivated with excellent communications skills
- Ability to adapt quickly to changes in work strategy
- Maintain customer information
- Performs other duties as assigned.
- It is an essential function of this job that the employee regularly and reliably reports to work on time each working day
Qualifications
- Good phone skills and a competitive nature
- Must be comfortable using computers
- 1+ years of customer service experience or retail and/or customer facing experience that demonstrates ability to communicate with a customer with sensitive and potential sales environment
Working Conditions
The Customer Service Representative will be in an office environment in person. Every other weekend is required.
Physical Requirements
Ability to sit at a workstation and utilize keyboard, mouse, and computer. Continual daily use of computers in performing tasks. Entering text or data using a keyboard.
What We Provide
- Competitive Pay
- Employee Company Ownership Opportunities
- Industry Leading Training Programs
- Leadership Development and Career Growth Tracks
- Comprehensive and Affordable Benefits Package
- Top Workplace with Award Winning Culture
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Virginia Beach, VA vacancy
- ...Overview TechOp Solutions is seeking Senior Customer Service Representatives (CSRs) who can provide masterful guidance in a federal contact center environment. Senior agents will have exceptional customer service skills, including experience deescalating calls, managing...SuggestedFull timeRemote work
TechOp Solutions International
Norfolk, VA2 days ago $750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Virginia Beach, VA1 day ago$17 per hour
...associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100... ...every day. Benefits Call Center Representative Onsite in Chesapeake, VA... ...Center Representative, you’ll support customers by answering inbound calls related to employee...SuggestedHourly payMinimum wageRemote workConduent Business Services, LLC
Norfolk, VA3 days ago$21 per hour
...positive first impressions and meaningful interactions for our customers and their callers by answering calls, scheduling appointments,... ...in a fast-paced environment across two monitors. Adhere to service quality standards, performance expectations, and maintain consistent...SuggestedFull timeWork at officeMonday to FridayShift workRuby Receptionists
Virginia Beach, VA2 days ago- ...Call Center Representative We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries...Suggested
Professional Moving & Storage INC
Virginia Beach, VA1 day ago - ...Job Description Job Description Seeking an Insurance customer service representative for our personal lines insurance department. Provide support for our property and casualty policy holders. Process policy changes and payments, data entry, claims reporting.P&C Insurance...
Madden Insurance Agency LLC
Virginia Beach, VA7 days ago - ...Senior Call Center Representative TechOp Solutions is seeking Senior Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and...Remote job
- ...Job Description Job Description We are looking for a Customer Service Representative to support a non-profit organization in Norfolk, Virginia through a Contract assignment. In this role, you will connect with program participants by phone, gather and record employment...Contract work
Robert Half
Norfolk, VA1 day ago $70k - $90k
...talent pool in the USA by recruiting and selecting outstanding specialists in the Global Supply Chain Department. CUSTOMER SERVICE REPRESENTATIVE Reference base salary between $70K and $90K + bonus + benefits Reporting to the Customer Service Lead for...Local areaICAM USA
Norfolk, VA20 days ago$15 per hour
...challenge themselves, become leaders in providing a world class customer experience, and solidify relationships with our customer base.... ...from diverse customers who have questions, need to update their service, or request to cancel – a medical and security alert system...Weekly payFull timeRemote workWork from homeLife Protect 24/7
Norfolk, VAmore than 2 months ago- ...Job Description Job Description We are looking for a Customer Service Representative to support a non-profit organization through a contract assignment. In this role, you will connect with program participants by phone, gather and record employment updates, and provide...Contract work
Robert Half
Norfolk, VA1 day ago $16 per hour
Join Lap of Love as a Call Center Representative and Love What You Do! Lap of Love is looking for an experienced Call Center Representative... ...internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care...Hourly payTemporary workRemote workWork from homeShift workNight shift- ...agents in Virginia Beach to assist during hurricane events. This role is remote and contingent on disaster relief needs, involving customer service inquiries and problem-solving roles. Candidates will work remotely and be contacted as needed, with expected working hours...Remote jobTemporary work
- ...Call Center Representative We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and...
$18.85 per hour
...Call Center Representative - Roadside Assistance As a remote, work from home AAA Roadside... ...knowledge needed to deliver legendary service. Starting Pay: $18.85/hour, with a scheduled... .... What You Will Need: Prior customer service experience. Call Center...Hourly payImmediate startRemote workWork from homeShift workWeekend work- About the job Customer Service Representative We are looking for Emergency Roadside Specialists to process requests for roadside assistance as part of our fast‑paced, member service organization, demonstrating concern for member safety and effectively diffusing high tension...Remote work
$18 - $21 per hour
...Customer Service Representative At Liberty Military Housing, we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained...Hourly payFull timeWork at officeLocal areaFlexible hours$18 - $20 per hour
...Customer Service Representative (CSR) Guy Smith Home Services Norfolk, VA Looking for a customer service role where your work actually matters and the phones stay busy? For nearly 60 years, Guy Smith Home Services has been a trusted residential service provider...- City/StateVirginia Beach, VAWork ShiftFirst (Days)Overview:Sentara Health is currently seeking a full-time remote Customer Service Representative.Position Status: Full-time, Day ShiftPosition Location: This is a remote position; however, candidates must reside in Virginia...Full timeTemporary workRemote work
- ...Customer Service Representative Naval Station Norfolk, VA On-Site Position 24/7/365 Flexibility Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and their families? If the answer is yes, then we have a...Local areaShift workNight shift
$20.65 - $25.81 per hour
...our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on... ...Careers. Your Impact at Geico As a Property Customer Service Representative, you'll provide reassurance and solutions that make a difference...Work at officeLocal areaImmediate startFlexible hoursWeekend workAfternoon shift- ...contact us to the moment they drive away. The Guest Experience & Service Specialist is the person who delivers that feeling every... ...— comfortable delivering updates, managing expectations, and representing a premium brand in every interaction Experience with scheduling...Immediate startWeekend work
$19 per hour
...High Energy Customer Service Representative Bay Disposal is looking for a High Energy Customer Service Representative to join the team at our Hauling location in Norfolk, VA. Pay rate: $19/hr Duties and Responsibilities: Work in conjunction with other departments...Contract workTemporary workWork at officeMonday to FridayFlexible hours- .... At David's Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happenapply... ...today! Alterations Customer Service Representative (CSR) The (CSR) is responsible for...Hourly payPart timeWeekend workWeekday work
- ...Customer Service Representative Busch Vacuum Solutions is a leading manufacturer of vacuum pumps, compressors, and blowers for use in industries such as semiconductor manufacturing, food processing, metallurgy, biomedical, and material handling. Busch Vacuum Solutions...Full timeWork at officeImmediate startMonday to Friday
$18 - $21 per hour
...Liberty Military Housing Own Your Passion for Service! Liberty Military Housing is one of the largest providers of military... ...~ Life and AD&D Insurance A Day in the Life of a Customer Service Representative: As a Customer Service Representative, you will be responsible...Hourly payWork at officeLocal areaFlexible hours- ...Job Title Customer Service Inbound, Billing & Customer Support Calls Telemarketing Experience Preferred Job ID# A1001 Leverage your customer service expertise and provide billing support to a Company's customers, all from the comfort of your own home! About Stride...Work from homeLong distance
$13 per hour
...performance Employee discounts Free uniforms Opportunity for advancement Training & development Retail Customer Service Representative - Benefit and Perks Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity,...Hourly payWork at officeLocal areaFlexible hoursPostNet
Virginia Beach, VA2 days ago$19 - $21 per hour
...Since launching our mobile app in 2019, we have amassed over 5M customers, and expanded beyond insurance shopping to refinancing, safety... ...owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving...Remote jobHourly payContract workPart timeFreelanceLocal areaFlexible hours- Acosta is seeking a Retailer Relationship & Execution Specialist in Virginia Beach. This role focuses on maintaining product availability, executing merchandising plans, and building relationships with store leadership while traveling within the assigned territory. The ...Full timeWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- airport customer experience specialist Virginia Beach, VA
- customer support representative Virginia Beach, VA
- service person Virginia Beach, VA
- work from home customer service advisor Virginia Beach, VA
- e-commerce customer service representative Virginia Beach, VA
- client engagement specialist Virginia Beach, VA
- spanish customer service representative Virginia Beach, VA
- customer service representative entry level Virginia Beach, VA
- warehouse customer service representative Virginia Beach, VA
- food service sales representative Virginia Beach, VA