Remote Customer Service Representative

To support customer inquiries, the full-time Remote Customer Service Representative will serve as the primary contact for utility service questions, providing exceptional service and solutions while working in a fully remote environment. Key responsibilities Complete a virtual paid training program and pass weekly tests Address customer inquiries regarding utility services, billing, and payment assistance Document customer interactions accurately and collaborate with departments to resolve issues Required qualifications Must be 18 years of age or older High School Diploma or equivalent Ability to engage on the phone with minimal distractions during shifts Proficiency in operating multiple computer windows and tabs simultaneously Strong attendance record to meet customer needs #J-18808-Ljbffr