General Manager

General Manager at Popeyes® Louisiana Kitchen

If you love that chicken at Popeyes®, then you will love that paycheck at Popeyes® too! As a General Manager at Popeyes® Louisiana Kitchen, you are responsible for overseeing the daily operations of the restaurant. The role focuses on ensuring smooth and efficient service by managing team members, maintaining a high level of food quality, and delivering exceptional customer service. We are looking for General Managers bursting with positivity and with smiling faces. Also, if you're currently thriving as a long-time Assistant Manager or Shift Leader at another fast-food restaurant, enjoy working with people, love to learn new things, and want to be part of a winning team, then this is your opportunity to advance and shine in the rewarding leadership role of General Manager. Please apply!

Fantastic benefits include:

• Competitive salary $45,000-$55,000, paid each Friday
• Salary increases are tied to your ability to grow your restaurant sales volume
• Profit-sharing bonus plan with unlimited bonus potential
• Medical, dental, vision & life insurance for all full-time employees
• 401k plan
• Paid time off, once eligible
• Comprehensive training and leadership development
• Free shift meal
• Free Popeyes® uniform
• Enrolled in the Team Member Love Program by the Popeyes® Foundation
• Enrolled into MemberDeals – special discounts on memberships, entertainment & travel
• Career advancement opportunities – we are Funky Chicken LLC dba Popeyes® Louisiana Kitchen with 38 locations in Georgia! Grow with us!

Responsibilities:

• Fostering a positive environment which helps the morale of the store
• Leading by example, plus managing the team – plan, monitor, appraise the team's job performance & provide coaching, feedback & disciplines when appropriate
• Providing new hire training & ongoing training & development of team members
• Completing all necessary logs & paperwork
• Appropriately staffing so that the team provides prompt & friendly customer service
• Checking food quality & temperature throughout the day to ensure the food is fresh & safe to serve
• Checking all equipment for temperature & proper functioning
• Processing returns & refunds & resolving customer complaints if needed
• Prepares & packages our signature menu items & drinks accurately & according to established recipes, portion sizes & presentation guidelines
• Following Popeyes® procedures to adhere to all safety, food handling & sanitation standards as per company guidelines & health regulations
• Contribute to cleaning & sanitizing the whole restaurant including the lobby, dining room, the food prep equipment & utensils & storage areas, & exterior of the building, restroom, etc.
• Monitoring, counting & ordering inventory – ensuring adequate stock of products. Unpacking deliveries & stocking inventory items as needed
• Manage control costs to help maximize profitability
• Execute new product roll-outs including team training, marketing and sampling

Requirements:

• Exceed customer expectations to ensure satisfaction ensuring their needs are met promptly & courteously while promoting the culture of Popeyes® Louisiana Kitchen
• Show a friendly, professional & positive attitude to guests & fellow team members
• Collaborate with team members to ensure smooth operations & speed of service & provide support where and when needed
• Prompt & regular attendance on assigned shifts & making sure that all shifts are covered
• Act with integrity, honesty & a professional manner
• Comfortable working in a fast-paced environment
• Willingness to learn & teach others the Popeyes® way in all areas of a fast-paced, high-energy environment & work multiple stations.
• Safely operate & clean kitchen equipment

Physical demands:

• Standing for long periods: minimum of 4 hours, especially during busy times.
• Lifting & carrying between 10 to 50 pounds or more with proper lifting procedures.
• Multitasking, bending/reaching, repetitive motions & fast-paced movement

Education: Previous experience in QSR food service or customer service is a plus. We provide tons of training, but basic math skills are needed for handling cash transactions.