Human Resources Generalist-Future Hire

Benefits:

• 401(k)
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Human Resources Generalist
(Human Resources Operations & Workforce Administration)
Full-Time, Hourly Employee

Position Information

Department: Operations / Clinical Administration

Employment Classification: Full-Time, Hourly Employee

Reports To: Chief Operating Officer / designated operations leader

Primary Practice Location: DE, NJ, NY, or PA

Work Arrangement: Remote

Anticipated Start Date: January 2027

Compensation: $36.00 per hour

Work Arrangement: This is a full-time, hourly employee position performed remotely. Schedule and workload are established based upon organizational needs, workforce priorities, and the requirements of the position. The Human Resources Generalist will support CRHE's workforce operations across Delaware, Pennsylvania, New Jersey, and New York City and may participate in virtual meetings, employee communications, and other activities requiring coordination across jurisdictions. Full-time employees are eligible for CRHE's employee benefits package, subject to applicable eligibility requirements, plan terms, and organizational policies.

Employee Benefits

Eligible full-time employees may receive:

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Wellness resources
• Training and continuing education opportunities
• Professional development opportunities
• Opportunities for advancement within the organization

About CRHE

The Center for Research & Health Equity (CRHE) is an integrated behavioral healthcare organization committed to expanding equitable access to high-quality mental health, substance use disorder, and co-occurring disorder treatment for adults. Through interdisciplinary collaboration, culturally responsive care, evidence-based practice, and community partnerships, CRHE seeks to improve behavioral health outcomes while addressing the social and structural factors that influence health and recovery.

CRHE provides outpatient behavioral health services, intensive outpatient programming, partial hospitalization programming, psychiatric medication management, integrated care coordination, and community-based partnerships designed to improve long-term health, recovery, and quality of life.

Position Summary

The Human Resources Generalist supports the development of CRHE's workforce infrastructure as the organization grows across multiple jurisdictions. The position provides broad human resources support across recruitment, onboarding, personnel administration, employee relations, policy implementation, compliance coordination, performance management, training, and workforce records.

The Generalist will work closely with organizational leadership to establish consistent HR processes while recognizing that CRHE operates across jurisdictions with differing employment requirements. The position requires sound judgment, discretion, strong communication skills, and the ability to manage confidential personnel information.

The Generalist will support the development and maintenance of standardized hiring, onboarding, personnel, performance, and workforce-management systems as CRHE expands its employee workforce and service operations.

Regulatory / Operational Classification

This position operates within CRHE's organizational policies, applicable federal, state, and local requirements, employment requirements, confidentiality standards, and the scope of responsibilities established for the position.

Essential Functions

Recruitment & Hiring

• Coordinate job postings, applicant communications, interview scheduling, reference checks, and hiring documentation.
• Maintain recruitment records and applicant tracking information.
• Coordinate background checks and other pre-employment requirements.
• Support development and maintenance of standardized job descriptions.

Onboarding & Personnel Administration

• Coordinate onboarding and orientation processes.
• Maintain complete and accurate personnel files.
• Coordinate employment forms, acknowledgments, policy documents, and required training records.
• Support benefits and payroll administration in coordination with designated vendors or leadership.
• Track employment status, start dates, position changes, and separations.

Employee Relations & Performance

• Serve as a first point of HR contact for routine employee questions and concerns.
• Support performance review processes and documentation.
• Assist leadership with employee relations matters and escalate complex issues appropriately.
• Coordinate corrective-action documentation consistent with organizational policy and applicable requirements.

Policy & Compliance

• Support implementation and maintenance of HR policies and procedures.
• Maintain awareness of federal, state, and local employment requirements affecting CRHE's operating jurisdictions.
• Coordinate required workplace postings, notices, training, and records.
• Support audits and requests for personnel documentation.

Workforce Development

• Coordinate staff training and professional development records.
• Support organizational culture, engagement, recognition, and retention initiatives.
• Maintain organizational charts and workforce data.
• Assist with workforce planning as CRHE expands services and locations.

Minimum Qualifications

• Bachelor's degree in human resources, business administration, organizational management, psychology, or a related field preferred.
• At least 2 years of progressive HR experience, preferably in healthcare, behavioral health, nonprofit, or multi-site environments.
• Working knowledge of recruitment, onboarding, personnel administration, employee relations, performance management, and HR compliance.
• Experience with applicant tracking systems, HRIS platforms, electronic personnel records, or comparable systems.
• PHR, SHRM-CP, or comparable HR credential preferred but not required.
• Strong understanding of confidentiality and professional handling of sensitive employee information.
• Ability to support workforce operations across DE, PA, NJ, and NYC and to research jurisdiction-specific requirements when needed.

Knowledge, Skills & Abilities

• Human resources operations
• Recruitment and onboarding
• Employee relations
• HR documentation
• Confidentiality
• HRIS/ATS systems
• Policy administration
• Workforce reporting
• Professional communication
• Multi-jurisdictional coordination

Professional Expectations

• Demonstrate professionalism, integrity, accountability, and respect in all interactions.
• Maintain confidentiality and protect sensitive client, employee, organizational, and business information.
• Communicate clearly and respectfully with clients, families, referral sources, vendors, colleagues, and community partners as applicable to the role.
• Work collaboratively within CRHE's interdisciplinary and administrative environment.
• Support CRHE's commitment to culturally responsive, equitable, evidence-informed behavioral healthcare.
• Complete assigned documentation and administrative tasks accurately and within organizational timeframes.
• Seek consultation or escalate concerns when an issue exceeds the scope of the position.
• Participate in required training, professional development, and organizational activities applicable to the position.

Employee Development & Advancement

CRHE is committed to supporting the professional growth and development of its employees. Full-time employees may have opportunities to participate in training, continuing education, professional development activities, and cross-functional organizational initiatives.

As CRHE grows across multiple jurisdictions, employees may have opportunities to assume increased human resources and workforce-management responsibilities or advance into higher-level administrative, operational, human resources, or supervisory roles based upon demonstrated performance, qualifications, organizational needs, and available positions.

Physical Requirements

The position is remote and requires sustained computer use, virtual meetings, document review, and electronic personnel administration. Reasonable accommodations may be provided.

Equal Opportunity Statement

The Center for Research & Health Equity (CRHE) is committed to fostering a professional environment grounded in integrity, collaboration, innovation, accountability, and respect. CRHE employs qualified professionals based upon education, experience, demonstrated competency, organizational needs, and applicable employment requirements. We are committed to culturally responsive, evidence-informed behavioral healthcare that reflects the diverse communities we serve and supports equitable access to high-quality mental health and substance use treatment.

This is a remote position.