System Development Engineer, I, Ops Tech Solutions Network Dev

Telemetry Engineering RoleDo you want to engineer the systems that help teams proactively detect problems across large-scale infrastructure? Our team builds the telemetry used across Amazon's operations to catch and diagnose availability issues before they affect the people relying on that infrastructure. We develop the software and services that generate, collect, and analyze network and infrastructure telemetry at scale. In this role, you'll build and improve the agents and services that make telemetry data available and useful. That includes writing agents that run on a range of compute platforms, including network devices, Linux-based clients, and robotics platforms, and getting into the low-level details of running that software across different operating systems. You'll also contribute to the backend services that analyze and distribute metrics and insights and manage configuration, storage, and reporting.Key job responsibilities:Build and maintain software and agents that run across device platforms, including network devices, Linux-based clients, and robotics platforms, working where hardware and software meet.Handle the low-level details of running software on varied hardware: packaging, deployment, permissions, configuration, and service lifecycle across different operating systems.Contribute to the backend services that collect, process, and store telemetry data.Troubleshoot and resolve issues in the software you support, from the device and networking layer up through the backend services.Write well-tested, maintainable code and improve the reliability and quality of the systems the team owns.About the team:The Telemetry Engineering team prioritizes creating trustworthy signals and responding to feedback from consumers. We iterate quickly and aim to ship improvements and features regularly to deliver value continuously. Team members work closely with partner teams who depend on timely delivery of accurate data.Basic Qualifications:Experience in automating, deploying, and supporting infrastructure.Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust.Experience with Linux/Unix.Knowledge of software engineering best practices across the development life cycle, including agile methodologies, coding standards, code reviews, source management, build processes, testing, and operations.Experience troubleshooting issues and root cause analysis.Preferred Qualifications:Experience with CI/CD pipelines build processes.Experience in embedded development in C/C++, or experience programming with at least one software programming language.Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience in SQL Server/MySQL and experience in Kafka.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visitThe base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .