Public Areas Attendant

The Opportunity: 

Hotel Saint Augustine seeks an enthusiastic Public Areas Attendant to join the team! You will be part of a team that is passionate about celebrating creativity and delivering exceptional guest experiences.

Who We Are:

Located in the charming Houston Heights neighborhood, Hotel Daphne is the latest project from Austin’s acclaimed hospitality group Bunkhouse Hotels. With 49 rooms, it’s an inviting escape in a residential neighborhood on the rise.

Hotel Daphne features an all-day restaurant and bar, a library/small private events space, and a lobby retail shop signature to the Bunkhouse brand. 

We’re Proud to Offer Exceptional Benefits, which Include:

· Medical, Dental, Vision, 401K with company match

· Complimentary & Discounted Nights, Friends & Family Room Rates

· Free parking

· Generous Paid Time Off

· Work-life benefits including wellbeing initiatives such as a complimentary Headspace

· Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

• Ensure the cleanliness, order, and maintenance of public areas to hotel expectations
• Consistently offer professional, friendly, and engaging service
• Communicate any maintenance issues to Manager
• Accommodate guest requests for housekeeping items or additional supplies in an expedient and courteous manner
• Safe and proper use of cleaning chemicals, as per OSHA regulations and hotel policy
• Adhere to safety procedure whenever lifting, pushing, or pulling
• Other duties assigned by Manager
• Assist in implementation of special projects
• Maintain a positive relationship with employees and guests
• Maintain constant communication between all departments (i.e., room status)
• Always promote and encourage guest name recognition
• Possess knowledge of all guest services and amenities
• Ensure all calls are answered in a courteous, professional, and efficient manner
• Maintain a high level of cleanliness and safety in the work area
• Maintain an increased awareness of safety issues throughout the property
• Keep abreast of safety and OSHA requirements
• Be familiar with all safety and emergency procedures
• Attend all relevant meetings
• Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.