Public Information & Community Engagement Coordinator

Public Information & Community Engagement Coordinator

Public Information Division - Full Time

Camden County Sheriff's Office

Minimum Pay: $19.80 per hour

JOB SUMMARY
The Public Information & Community Engagement Coordinator supports the Sheriff's Office through public-facing initiatives, digital content development, community outreach, event coordination, and administrative operations. This position plays a key role in managing the agency's public presence, strengthening community relationships, and ensuring effective coordination of outreach and engagement efforts.

This role requires a highly organized, creative, and self-motivated individual who can manage multiple priorities, produce high-quality content, execute well-coordinated events, and serve as a bridge between the Sheriff's Office and the community.

MAJOR DUTIES

• Plan, organize, and implement community relations, outreach programs, and engagement initiatives that enhance public trust and involvement
• Represent the Sheriff's Office at community meetings, schools, nonprofit functions, civic events, and public forums
• Establish and maintain partnerships with local organizations, businesses, schools, civic groups, and faith-based organizations
• Serve as a liaison between the community and Sheriff's Office leadership by gathering feedback, identifying concerns, and supporting appropriate follow-up
• Develop and distribute outreach materials, presentations, and educational content
• Maintain a comprehensive calendar of community events, programs, and engagement activities
• Support outreach efforts following critical incidents or major events in coordination with leadership
• Plan, organize, and execute a wide range of agency events, including:
  • Promotion ceremonies
  • Community meetings and town halls
  • Community events, outreach initiatives, and public programs
  • Agency participation in fairs, parades, festivals, and civic events
• Coordinate all event logistics, including:
  • Scheduling and timelines
  • Invitations and communications
  • Setup, breakdown, and on-site coordination

• Ensure events are detail-oriented, well-organized, and professionally executed
• Anticipate needs, troubleshoot issues, and manage event flow in real time
• Coordinate and manage the Sheriff's Office Citizens Academy, including recruitment, scheduling, curriculum coordination, logistics, and graduation ceremonies
• Support and manage the Sheriff's Office Internship Program, including coordination, onboarding, and program logistics
• Promote volunteer opportunities and assist with coordination of volunteer-based initiatives
• Encourage and facilitate employee participation in community engagement efforts
• Provide administrative support to the Public Information division
• Develop, schedule, and manage content across digital platforms
• Capture and produce photo and video content to support agency initiatives, events, and outreach efforts
• Edit graphics, photos, and video using tools such as Canva, Adobe Photoshop, or similar software
• Draft and prepare:
  • Social media content
  • Website updates
  • Public-facing materials
• Maintain the agency's digital voice, ensuring consistency, professionalism, and alignment with agency standards
• Support storytelling efforts that highlight agency operations, personnel, and community impact
• Maintain and update the agency website with timely and accurate information
• Ensure consistency, accuracy, and professionalism across digital platforms
• Monitor engagement, community sentiment, and emerging issues across digital platforms assisting in responding to general public inquiries
• Identify opportunities for engagement and communicate relevant trends or concerns to leadership
• Manage calendars, scheduling, and meeting coordination for leadership
• Coordinate internal communications, including emails, invitations, and event notices
• Assist with preparation of:
  • Reports
  • Presentations
  • Meeting materials
• Track assignments, timelines, and division priorities
• Maintain organized digital and physical filing systems
• Prepare reports and summaries documenting community engagement activities and outcomes
• Support internal employee engagement and morale initiatives
• Perform related duties as assigned in support of the mission and objectives of the Sheriff's Office

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. The omission of specific statements of duties or responsibilities does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

KNOWLEDGE REQUIRED BY THE POSITION

• Knowledge of public relations and community outreach strategies
• Strong interpersonal and communication skills to build positive relationships with diverse audiences
• Strong organizational, event planning, and project management skills with exceptional attention to detail
• Ability to plan, manage, and execute multiple events and initiatives simultaneously
• Ability to anticipate needs and proactively manage logistics
• Ability to speak confidently and effectively to groups of various sizes
• Knowledge of social media platforms, digital engagement strategies, and public-sector communication standards
• Proficiency with Microsoft Office Suite and basic graphic design tools (e.g., Canva)
• Knowledge of public records laws and ethical standards
• Ability to work under pressure and meet deadlines
• High level of accuracy, organization, and follow-through
• Skill in the use of computers and job-related software programs
• Self-motivated with the ability to work independently and as part of a team
• Creative thinking paired with strong execution

SUPERVISORY CONTROLS
Reports directly to the Director of Public Information.

GUIDELINES
Guidelines include GCIC and NCIC guidelines, state and federal regulations, training guidelines, and county and department policies and procedures. These guidelines are generally clear and specific but may require some interpretation in application.
COMPLEXITY/SCOPE OF WORK
The purpose of this position is to build and maintain positive relationships between the Sheriff's Office and the community through outreach, educational initiatives, and public events. The Coordinator works to enhance public trust, gather community feedback, and promote programs that support the agency's public safety goals.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• Work is performed in an office setting and in the community.
• Requires standing for extended periods, walking, lifting materials (up to 25 pounds), and occasional setup and breakdown of event displays.
• Some evening and weekend hours are required to attend or support community events.
• If employee is a POST Certified Law Enforcement Officer, in accordance to the Camden County Sheriff's Office Policy an annual PT test will be required.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY
This position does not supervise other employees but may oversee volunteers or event support personnel during specific projects or events.

MINIMUM QUALIFICATIONS

• High school diploma or GED required; Associate degree or some college coursework in Communications, Public Relations, Public Administration, Criminal Justice, or related fields preferred.
• Two (2) years of experience in community outreach, event planning, public relations, or a related field preferred.
• Possession of or ability to readily obtain GCIC/NCIC certification.
• Demonstrated proficiency in digital content creation, including photo and video editing.
• Strong working knowledge of social media platforms and digital content management.
• Familiarity with website content management systems.