Electrical Service Manager

We are a mechanical, electrical, and plumbing (MEP); building automation; and industrial piping contractor. Our team offers a variety of MEP and process piping services, including design-build engineering for new construction and renovation, installation and specialty construction, maintenance, and air balancing, start-up, and energy efficiency services. Job Summary DeBra -Kuempel is seeking to fill an Electrical Service Manager position. The Electrical Service Manager is responsible for leading and managing the electrical service department for a union signatory electrical contractor. This role oversees day to day service operations, supervises union electrical personnel, ensures compliance with collective bargaining agreements, and delivers high quality, safe, and profitable electrical service work. The position requires strong technical expertise , leadership skills, customer relationship management, and a solid understanding of union work rules and safety standards. Essential Duties & Responsibilities Service Operations & Project Management Plan, schedule, and manage electrical service work including troubleshooting, repairs, upgrades, and small projects. Coordinate manpower , tools, materials, and equipment to meet job requirements and schedules. Review daily service reports, work orders, and job costs to ensure accuracy and profitability. Support estimating, pricing, and change orders for electrical service work. Ensure all work complies with NEC, local codes, company standards, and customer specifications. Union Workforce Leadership Supervise, mentor, and support union electricians, foremen , and apprentices. Work in accordance with the applicable collective bargaining agreement (CBA), hiring hall procedures, and jurisdictional requirements. Coordinate with union representatives as needed to maintain positive labor relations. Ensure proper manpower levels, training, and skill alignment for service tasks. Promote a culture of professionalism, accountability, and craftsmanship consistent with union standards Safety & Compliance Enforce all company safety policies, OSHA regulations, and union safety requirements. Lead safety meetings and ensure jobsite hazard assessments are completed. Investigate incidents, near misses, and customer complaints, implementing corrective actions as necessary. Promote continuous improvement in safety performance and training Complete company directed annual safety training Complete (4) monthly site safety visits Customer Relations & Business Development Serve as a primary point of contact for service customers and facility managers. Build and maintain strong relationships with existing clients. Respond to service requests, proposals, and emergency calls in a professional and timely manner. Identify opportunities to expand service work, maintenance agreements, and repeat business. Collaborate with estimating and leadership teams to grow the electrical service department. Administrative & Financial Oversight Track service job costs, productivity, and departmental performance metrics. Assist in budgeting, forecasting, and labor planning for the service department. Ensure proper documentation including work orders, timesheets, permits, and close out paperwork. Utilize service management or work order software effectively. Qualifications General Foreman, Journeyman or Master Electrician background preferred. Extensive hands on experience in commercial or industrial electrical service work. Prior supervisory or management experience in a union electrical environment strongly preferred. Thorough understanding of: National Electrical Code (NEC) OSHA safety standards Union work rules and CBAs Strong leadership, communication, and organizational skills . Ability to manage multiple service jobs and priorities simultaneously. Time management skills Attention to detail for service documentation Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, see, talk, and hear . The employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee is regularly required to walk, reach with hands and arms, climb or balance and stoop, kneel, crouch, or crawl. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee may be required to commute to field locations. The employee must have the ability to navigate around job site locations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee should expect to sit for long periods in front of a computer and also travel to field locations. While visiting field locations, the employee may be required to work outdoors, be exposed to wet and/or humid conditions; moving mechanical and electrical parts; high, precarious places; dust, fumes or airborne particles; toxic or caustic chemicals; outside weather conditions, extended exposure to sunlight; cold and heat; risk of electrical shock and vibration. The noise level in the field work environment is usually moderate to loud. Benefits DeBra -Kuempel offers a competitive benefits package to non-union employees, including health benefits, paid time off, 401(k), tuition reimbursement, an employee assistance program, company discounts, and more . Employees covered by a collective bargaining agreement will receive benefits as negotiated within their specific CBA and may be eligible to participate in our voluntary supplemental union benefits program. Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy Please review our Affi #J-18808-Ljbffr