Transformation Team Lead, Product Manager HR / Communications

Transformation Team Lead For HR And Communications

Lead the transformation team for HR and communications. Own the redesign of employee-facing workflows using modern collaboration tools, AI, and automation built on approved platform capabilities. Serve as the product manager for the transformation by defining the problem, prioritizing the work, driving delivery, and ensuring adoption and handoff.

What You'll Do

• Own end-to-end team delivery, including workflow redesign and transformation execution for HR and Communications
• Partner with the business sponsor to translate goals into a prioritized roadmap
• Lead the team across engineering, HR or communications stakeholders, and matrixed platform and change resources
• Run discovery activities including journey mapping, content-flow review, service interaction analysis, use case identification, and pilot planning
• Enforce architectural compliance and ensure reuse of approved platform capabilities
• Escalate missing platform capabilities or required controls rather than allowing shadow architecture
• Drive adoption and behavior change in partnership with embedded change leads
• Ensure every AI-enabled workflow, prompt-based solution, or automated agent receives required review and approval before deployment
• Define and track success metrics tied to employee experience, responsiveness, content effectiveness, and user adoption
• Manage to clear, time-bound exit criteria
• Deliver a validated sustainment plan, complete documentation, and signed handoff to the business sustainment owner

Decision Rights

• Owns:
• Team backlog and prioritization, jointly with the business sponsor
• Delivery approach
• Day-to-day team execution
• Does not own:
• Platform standards
• Security, privacy, or governance approval
• Final business priorities, which remain with the business function

Distinction from the Business Sponsor

The Team Lead is the delivery owner and is accountable for how the work gets done and how execution moves forward. The business sponsor owns outcomes, priorities, and functional adoption and is accountable for what is being solved and why it matters. These roles work in close partnership, but they are not interchangeable.

Your Skills & Abilities (Required Qualifications)

• 8 to 10+ years in product management or transformation delivery, ideally in enterprise collaboration, SaaS, automation, or AI
• Proven experience delivering cross-functional product or workflow initiatives through adoption
• Strong stakeholder management, including business, service, and communications leaders
• Familiarity with modern productivity suites, AI-enabled workflows, automation, and change management
• Ability to balance process efficiency with user experience and adoption outcomes

What Will Give You a Competitive Edge (Preferred Qualifications)

• Experience in HR, employee experience, internal communications, or service transformation.
• Experience defining and tracking value realization metrics, including adoption, productivity, control/compliance, and sustainment outcomes, for enterprise workflow transformation initiatives.
• Demonstrated ability to translate ambiguous business needs into scalable, platform-aligned solutions that maximize reuse and avoid one-off tooling or shadow processes.
• Experience establishing durable sustainment models, including operating procedures, documentation, ownership transitions, and post-launch governance for artificial intelligence (AI), automation, and collaboration solutions.
• Experience designing solutions for employee-facing journeys, including service interactions, content delivery, or internal communications.
• Experience balancing process standardization with employee experience, clarity, and change adoption.

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.

• The salary range for this role is $134,700 to $245,000. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job may be eligible for relocation benefits.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day individually and collectively to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we're looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

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