Business Lead, Lifecycle Services

Lifecycle Services Business Lead

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

As the Lifecycle Services Business Lead, you will be responsible for leading the Lifecycle Services business, including strategy development, seller and domain expert enablement, performance management, forecasting, and serve as a key liaison between selling teams and the Lifecycle Services business. You will report to the Regional Manager, Lifecycle Services.

Your Responsibilities:

Business Performance:

• Achieve growth and performance for the Lifecycle Services Business Segment within assigned geographical areas of responsibilities. This includes both the Services and Solutions businesses.
• Manage business performance reporting and forecasting processes by geography and businesses.

Market Models/Sales Plans and Processes:

• Develop expertise in Lifecycle Services portfolio capabilities and go-to-market models.
• Build knowledge of industry strategies and outcome-based selling principles.
• Develop and execute the annual Lifecycle Services business plan for assigned geographies.
• Ensure regional selling resources maintain appropriate competencies across assigned Lifecycle Services offerings.
• Plan and implement commercial programs aligned to Lifecycle Services priorities.
• Influence and operate effectively within a matrixed organization.

Support Services:

• Lead the launch of new offerings to the sales team and channel partners.
• Provide feedback to portfolio teams to improve customer outcomes delivered by solutions.
• Collaborate and share insights with regional and global peers.
• Participate in trade shows, seminars, and other marketing activities.
• Pursue ongoing personal and professional development in job-related technical and leadership skills.
• Participate in calls and meetings, both virtual and in person.

How You Work:

• Build customer relationships and provide customer-centric solutions.
• Plan and prioritize your work to meet commitments aligned with our goals.
• Adapt approach and demeanor in real-time to match the shifting demands of different situations.
• Learn through experimentation when solving new problems, using both successes and failures as learning fodder.
• Gain the trust of others through integrity and authenticity.
• Develop and deliver multi-mode communications that convey a clear understanding of the needs of different audiences.
• Relate openly with diverse groups of people.
• Achieve results, even under tough circumstances.
• Build partnerships and work with others to meet shared goals.
• Maneuver through complex policy, process, and people-related organizational dynamics.

The Essentials - You Will Have:

• Bachelor's Degree or Equivalent Years of Relevant Work Experience
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visa, now or in the future, for this job opening.
• A valid driver's license.
• The ability to travel up to 40% to customers within assigned geography will be required.

The Preferred - You Might Also Have:

• Bachelor's degree in an Engineering or technical field.
• Minimum 5 years professional experience in Services and Solutions (or related) experience
• Familiarity with outcome-based selling and industry strategies
• Project management skills
• Commercial skills
• Experience selling services
• Experience with Rockwell Automation limited distribution and market access model

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to set a schedule flexible with your personal life.
• To learn more about our benefits package, please visit at

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.