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Data Center Project Manager

Insight Global

We are seeking an experienced Operations Manager to oversee a large-scale data center deployment and operations workforce supporting one of the world's leading cloud and AI infrastructure environments. This leader will be responsible for the day-to-day management of a 24/7 technician organization comprised of Data Center Technicians and Inventory & Logistics Technicians operating across multiple shifts. While technical work direction and project priorities will be provided by the client, this individual will serve as the employer-side leader responsible for personnel management, workforce performance, operational execution, quality standards, shift coordination, and continuous improvement. The ideal candidate thrives in fast-paced, highly dynamic environments where uptime, deployment velocity, quality, and operational excellence are critical to success. Experience 5+ years of people leadership experience 3+ years managing large operational teams in a 24/7 environment Experience leading multiple shifts or geographically distributed teams Experience supporting mission-critical operations, logistics operations, infrastructure operations, manufacturing operations, or data center environments Proven experience managing frontline supervisors, leads, or managers Leadership & Operations Strong performance management and employee development experience Experience building accountability systems and operational processes Demonstrated success driving quality, productivity, and operational performance Strong escalation management and conflict-resolution skills Experience balancing competing priorities in a fast-paced environment Communication Executive-level communication skills Experience interacting directly with customers, site leaders, and senior stakeholders Ability to communicate effectively with both technical and non-technical audiences Availability Ability to support a 24/7 operation when critical business needs arise Comfortable working occasional off-hours to support escalations, major deployments, or business-critical events Nice-to-Have Qualifications Industry Experience Hyperscale or cloud infrastructure experience Inventory and logistics operations experience Critical environment operations experience Technical Familiarity Understanding of rack deployments and hardware lifecycle management Familiarity with asset management systems Basic understanding of networking, server, and infrastructure concepts Knowledge of SOP/MOP-driven operational environments Exposure to DCIM, ticketing, or workforce management systems Certifications PMP Lean Six Sigma ITIL *Pay may vary based on education and experience. Benefits from day one and PTO provided. #J-18808-Ljbffr Insight Global

Vacancy posted more than 2 months ago

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