Area Manager

Job Description

Job Description

Working Area Manager (Exempt)

Employment Type: Full-Time
Salary Rate: (commensurate with experience)
Probationary Period: Initial 90 days of employment

Position Summary:

The Working Area Manager is responsible for overseeing day-to-day site operations while actively participating in cleaning tasks and ensuring staff performance meets company standards. This non-exempt position is full-time and reports directly to the Operations Management Team.

Responsible for stores within a geographic area: Must live in the assigned area.

Work Week Starts Counting on a Saturday and Ends on a Friday - is for a 7-Day Work Week.

Miami - Locations

Supervising field personnel, as well as working closely and collaboratively with Senior Managers and Executive staff both internally and externally.

Responsibilities For all Store Employee Teams:

Part-time shifts available to work; Based on Location Availability:

Work Week Starts Count on a  Saturday and Ends on a  Friday -This is for a 7 Day Work Week.

Work Shifts Can Not Exceed Past 5 Days - Employees are  NOT Allowed To Work More Than 5 Days consecutively  in a 7 Day Work Week.

Job Location Open 7 Days - Saturday and Sunday 

Part-time ONLY : Location,  Shifts Can Not Pass 5 Days In a 7 Day Work Week.

(No More Than 5 Work Days Consecutive):

5 Hours a Day or 6 Hours a Day Worked Depending on Location.

4 am - 9 am = Only 5 hours per Shift

4 am -10 am = Only 6 Hours Per Shift

6am - 10am = Only 4 Hours Per Shift

If Required, Overnight Shift 1, One ( 1 ) Day Per Week, 12 am - 8:00am 

Day Porter Position: If available

All Day Porter Positions are 4-Hour Shifts - NO OVERTIME

Shifts vary by Location, and or if required.

Responsibilities include, but are not limited to:

Wash, Buff, and maintain tile and carpet floors
Clean Restrooms - Maintain Soap and Paper stocked up.
Clean and disinfect trash bins
Vacuum Daily and remove stains from carpets.
Detailed cleaning of gondolas, corner guards, and Machinery after use.
Pick up of trash throughout the store, including the front of the store.
Maintain the backroom organized and stocked with the chemicals provided.

Requirements:

Documentation to work in the U.S.

Must be Available to work Overnights and Weekends

Must work during the Holidays, End of Year - Required - Blackout Dates

Must Have Slip-Resistant Shoes At All Times.

Must be Able to lift, push, and pull a Maximum of 50 pounds. (Trash, Boxes)

Must be able to operate equipment weighing up to 200 pounds (i.e. Push, and Pull Machinery)

Must be Able to Bend, Kneel, and Extend to Reach Required Areas.

Restrictions:

No Audio Headphones are allowed to be worn during working hours.

Must wear a uniform T-shirt to enter the location and  present a Virtual Badge ID

Must wear closed shoes at all times.

No Leggings Allowed

No Shorts Allowed

Requirements:

MUST USE MOBILE-CELL TO Clock In and Clock Out of Shift

Must Be Mobile Application Savvy:

Mobile: Payroll Applications

Mobile: Timekeeping Applications

Duties and Responsibilities include the following:

Before any job duties are done in any store, you need to make sure you clock in and clock out in every store.

Ensure all employees are clocking in and out every day using the eHub (Timekeeping Portal).

Most importantly, if any position is missing personnel on any day, we need to work the store with the team.

Store working hours are required to be viewed throughout the day.

Ensure all personnel are in the store at the required hours.

Supervising all field personnel and providing a stimulating and supportive environment. Create a harmonious working environment while motivating team members to perform at a high level of proficiency.

Building stronger customer and team relationships while maintaining and increasing standards of customer service.

Retain and grow staff while driving team performance through training and development of staff.

Effectively Train All Employees in their full job responsibilities.

Effectively Train All Team Leads in full job responsibilities.

Train every employee and Team lead at each jobsite assigned.

OSHA Safety - Is of utmost Importance.

Take on all actions (s) necessary to maintain staffing needs, including but not limited to: advertising, training, scheduling, and providing disciplinary measures if/and when needed to all employees.

Complete, submit, and communicate all necessary forms, reports, or paperwork required in staffing, maintenance, and Management of each job site location assigned.

Recruit for open positions by posting, interviewing, and selecting candidates. Coach, train, and appraise direct reports. Retain staff at each store to contribute to the company's goals and serve the customer with exceptional service.

Complete Onboarding New Hire paperwork and Validate there are no errors prior to submitting to the office for Onboarding. Validate all forms are complete and correct, name spelling, addresses, and validate all compliance-required documents are correctly signed prior to submitting to the corporate office for processing.

Oversee and maintain a safe and orderly work environment

Champion and model the company's values, code of conduct, and ethics. Ensure that field personnel follow activities and behaviors that represent the company's policies and procedures.

Understand, anticipate, and shape Client expectations, holding a brand status.

Store Visits are mandatory every day. Every Area Manager needs to visit a minimum of 3 stores every day.

Be very judgmental when visiting stores.

If you have a new hire need to be at the store at 4:00am to train the New Hire employee.

It is your responsibility for full training compliance in all areas of the job.

Store visits should be performed between 4:00 am through 10:00 am.

Visit 3 stores per day.

Report your store visit issues with pictures and report the next day at the same location picture taken the corrective actions to clear the issue.

Need to follow up on the other stores every day if any issues arise until the visit is provided the next day.

Visit job sites regularly (Daily-Weekly-Weekends) to meet with our team and the Client (the customer)

Regularly communicate with store management on daily opportunities presented at each job site.

Verify completion of work assigned at each job site, taking all necessary action to ensure completion sof the cope of work, work in-store to fulfill store and deliver brand daily.

Project Management - monitor project activities and ensure completion within the scheduled time and budget.

Manage operational performance through utilizing Team Software (E-HUB), overtime, headcount, and other metrics

Perform site quality inspections using Client (SCOPES) standards

Provide document performance forms to management (Client SCOPES)

Communicate time-sensitive issues, including but not limited to work-related injuries, claims of discrimination, harassment, and other human resource matters, accordingly.

Maintain, ensure, and request all necessary supplies, chemicals, and equipment aare availableat each jassigned ob location 

Extensive travel to and from various job sites throughout the day, as well as overnight when needed.

Knows and follows all safety rules, procedures, and measures necessary to remain in compliance with OSHA requirements

Lead continuous improvement and cost reduction efforts

Manage and maintain the purchase of supplies and equipment for the optimization of resources for each location

Attend daily, weekly, and quarterly planning and communication meetings

Communicate with the Client store facilitator and Technician daily

Performs other related duties as assigned.

Restrictions:

No Audio Headphones are allowed to be worn during working hours.

Must wear a uniform T-shirt to enter the location and present a Virtual Badge ID

Must use Closed Shoes at all times.

Supervisory Responsibilities:

Must be Able to lift, push, and pull a Maximum of 50 pounds.

Must be Able to Bend, Kneel, and Extend to Reach Required Areas.

Supervise Team Leads and Store Custodians/Housekeeping Personnel.

Ensures all field personnel have received the required training.

Monitor and inspect stores to ensure they follow the required cleaning procedures

Requirements:

Must be Available to work Overnights and Weekends

Must work during the Holidays, End of Year - Required - Blackout Dates

NO TIME OF DURING: November 1ST of the year through January 15 of the next year.

Required Experience:

Full knowledge of Microsoft, Excel, and Mobile Applications

Mobile: Timekeeping Applications

Minimum 1 yr. Experience working as a supervisor in the janitorial or cleaning industry.

Must be authorized to work in the United States.

Bilingual Spanish (Preferred, not a requirement)

Reliable transportation

Availability to travel

Must be available to work overnights and on weekends.

Skills:

Mobile Savvy-Time Keeping App, Payroll App

Mobile: Timekeeping Applications

Oral Communication Skills

Written Communication Skills

Organization

Planning

Reading Skills

Time Management

Computer Literacy

Education/Experience:

Bachelor's Degree or related experience.

Prior Supervisory and/or Management experience preferred.