Housekeeping Crew

Walton Arts Center/Walmart AMP Sustainability and Event Support

At Walton Arts Center/Walmart AMP, we strive to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on bringing the best Arts and Entertainment to our audiences in Northwest Arkansas, and we know our organization runs on the hard work and dedication of our passionate and creative employees. Walton Arts Center and the Walmart AMP aspire to be welcoming spaces where people can be their authentic selves. To truly embody our mission, we recognize the importance of reflecting the diversity of our community on our stages, in our audiences and within our workforce, volunteers and Board. Our organization is committed to creating a welcoming environment, guided by our core values: Relevance; Inclusivity; Sustainability; Excellence. Walton Arts Center Inc. operates two campuses: a 1,200-seat proscenium theatre and 269-seat black box in Fayetteville and an 11,000-capacity outdoor Amphitheatre known as the Walmart AMP in Rogers, AR. Walton Arts Center has been Arkansas' premier performing arts center for over 30 years and Walmart AMP has consistently been one of Billboard's top-rated amphitheaters producing 30 plus concerts per season. Located in the beautiful Ozark Mountains, NWA (as the locals refer to it) includes Benton, Washington, and Madison counties, with five hub cities: Bentonville, Fayetteville, Rogers, Springdale and Siloam Springs. The economic opportunity is unparalleled, but so is the lifestyle — see: 400-plus miles of mountain biking trails and paved pathways, a thriving arts community complete with world-class performing arts center and museums, a legitimate beer and food scene, and live music to enjoy. Best of all, it's a place where everyone is welcome.

Position Overview

The position will assist in overall sustainability practices, set-up and clean-up of Walton Arts Center and the Walmart AMP activities to include interacting with patrons when they attend shows. This role is event base and primarily scheduled on nights including weekends.

Principal Responsibilities (Essential Functions)

• Keep the venue safe and clean at all time, including by not limited to: clean and disinfect all fixtures, floors, mirrors, doors and walls of restrooms, keep all guest facing area free of trash, restock restroom paper materials and hygiene products as needed.
• Execute work according to housekeeping schedule. Work may include but is not limited to cleaning restrooms, floor maintenance, and refuse disposal.
• Execute set up of events according to events schedule and strike event setups as scheduled.
• Maintain working relationship with users of Walton Arts Center and Walmart AMP
• Work closely with Facilities Team to create shared vision of the facilities and work to be accomplished
• Participate in the venue's sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Sorting and separating recycling and compostable products from land fill waste.
• Recording of weight, and landfill diversion rates
• Provide support to groundskeeper as needed to maintain exterior standards of cleanliness.
• Any and all other tasks assigned by management for which the employee is qualified and physically able to perform with or without reasonable accommodations
• Must be a good communicator and team player
• Must possess knowledge of cleaning equipment and supplies
• Must be able to work in an environment with loud music, noises, pyrotechnics, and cannons as part of the show
• Represent Walton Arts Center / Walmart AMP at both on and off-site events, as requested.
• Maintain professional working relationships with teammates, fellow staff members from other departments, vendors, patrons, and tenants of leased spaces.
• Maintain security and safety requirements as defined by operations guidelines.
• Maintain compliance with all company policies and procedures

Minimum Qualifications

The work environment as well as the intellectual, social, and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Training, Traits

• High school diploma or GED required
• Comfortable with consistently adhering to the highest standards of integrity, professionalism, ethics and confidentiality.
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
• Strong communications skills and the ability to interact with many different types of people
• An on-going desire to learn and improve
• Ability to work independently as well as with others to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Work Experience

• Preferred experience in custodial, janitorial and housekeeping roles

Physical Demands

• Frequently stand and walk for extended periods on concrete, grass, uneven terrain, and inclined surfaces.
• Frequently bend, kneel, crouch, crawl, reach overhead, climb ladders, and ascend and descend multiple flights of stairs throughout the workday.
• Walk throughout the venue, including on slopes of approximately 15 degrees, while carrying tools, equipment, or materials.
• Lift, carry, push, and pull tools, equipment, and materials weighing up to 50 pounds.
• Use hands and fingers to safely operate tools, equipment, controls, and machinery requiring manual dexterity.
• Communicate effectively in person and by telephone or radio, including the ability to hear and speak clearly.
• Possess close vision and visual acuity necessary to inspect, troubleshoot, and repair facility systems.
• Remain physically capable of responding to emergency situations throughout the venue

Work Environment

Work is performed in office areas, backstage spaces, mechanical rooms, venue grounds, and other indoor and outdoor locations throughout Walton Arts Center and the Walmart AMP. The position regularly requires work in an active concert and event environment, including exposure to loud music, production lighting, pyrotechnics, theatrical effects, large crowds, and moving equipment. Employees may also be exposed to varying weather conditions, including extreme heat, cold, humidity, rain, and other seasonal conditions, as well as potentially hazardous chemicals and cleaning solutions. This position requires a flexible schedule that includes evenings, weekends, holidays, on call availability to support facility operations and emergency response, and extended shifts of up to 12 hours during concerts, festivals, and other special events.