Commissaries Production Coordinator

Commissaries Production Coordinator

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Location

• California Food Factory: 1850 Raymer Ave, Fullerton, CA, 92283 (N. Gilbert St and W. Commonwealth Ave.) | Monday to Friday: 7:00 am - 3:30 pm

Responsibilities

• Accurately entering data into computer databases and software, using keyboards, scanners, or other devices.
• Comparing entered data with source documents to ensure accuracy and completeness.
• Maintaining and updating existing data in databases and systems.
• Organizing and maintaining both digital and physical files for easy retrieval and access.
• Must be willing to walk the production floor to gather logs and/or other documentation.
• Communicate well with supervisors and leads.
• Must follow all GMP rules.
• Review customer orders daily to ensure all orders are properly scheduled for production; clearly communicate any required changes or updates to affected departments.
• Enter and maintain accurate order data in the JustFoods ERP system, ensuring proper setup and making system adjustments as needed.
• Serve as a point of contact for incoming inquiries via email and phone, directing questions to the appropriate departments.
• Assist in the coordination and maintenance of customer accounts, including outlining product details, confirming product availability, creating, and sending purchase orders.
• Sort, review, and input vendor invoices accurately and in a timely manner.
• Perform general administrative duties such as photocopying, filing, scanning, and faxing documents.
• Act as a backup for the Customer Service / Order Desk team as needed to support order entry and customer communications.
• Support cross-functional communication between Production, Quality Assurance, Logistics, and Sales to ensure smooth operations.
• Perform additional tasks and administrative projects as assigned by the Plant Manager.

Qualifications

• High school diploma or equivalent required; associate degree or relevant coursework preferred.
• Prior experience in food manufacturing, production administration, or order management is strongly preferred.
• Experience with ERP systems (JustFoods or similar) is a plus.
• Strong data entry skills with high attention to detail and accuracy.
• Excellent organizational, time-management, and multitasking abilities.
• Strong written and verbal communication skills.
• Ability to work effectively in a fast-paced, temperature-controlled production environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to maintain professionalism and confidentiality.

Why you should join our team:

• Full-time starting immediately at $22.00 per hour.
• Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive group health benefits that recognize your outstanding contribution.
• Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
• Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.