Healthcare Insurance Assistant

Job Title: Insurance Assistant

Location: Nashville TN

Duration: Long Term

Rate: $32/hr. on 1099

Responsibilities:

Location: Hybrid; Required in-office attendance every Monday. Must relocate to Nashville prior to start date.

Minimum Required Qualifications

*Eligibility to work in the United States

• Bachelor’s degree or Master’s degree in Health Administration, Public Health, Healthcare Management, or a closely related field.
• Minimum of four (4) years of front-facing customer services experience, preferably in healthcare, public health, health insurance, or health administration setting.
• Experience working in a health administration environment with demonstrated knowledge of healthcare operations, processes, and client service delivery.
• Proven ability to thoroughly document client interactions, research issues, conduct appropriate follow-up, and bring issues to resolution in a timely manner.
• Strong problem-solving skills with the ability to analyze complex situations, identify solutions, and coordinate resolution among multiple priorities while maintaining a high level of accuracy and attention to detail.
• Ability to work effectively in a moderately-paced environment while managing multiple tasks and maintaining a high level of accuracy and attention to detail.
• Demonstrated ability to adapt quickly to changing procedures, priorities, and program requirements.
• Excellent verbal and written communication skills, with the ability to communicate professionally with case managers, healthcare professionals, Health staff, vendors, and community partners.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office applications and experience working with databases, case management systems, or other electronic information systems, simultaneously.

Preferred Qualifications

• Knowledge of HIV care systems, medication access programs, and healthcare coverage options.
• Experience providing technical assistance and support to case managers, healthcare providers, or public health partners.
• Experience working with state or federally funded healthcare programs.