Claims Consultant

Review insurance policy to determine the coverage in conjunction with the Client Executive and Account Executive. Responsibilities Prepare insurance claims forms and related documents and review them for completeness. Transmit claims to proper carriers for notification and handling. Provide customer service such as limited instruction on proceeding with claims or referrals to auto repair facilities or local contractors. Maintain loss history and notes in the agency management system (EPIC). Follow up on claims as necessary. Act as liaison between insured/claimant and insurance company providing adjusters with appropriate coverage information. Provide back up to self-insured claims administration. Provide back up for Select and Personal Lines claims. Perform your job in such a manner that other employees will consider it a pleasure and privilege to work with you. Offer innovation and process improvements where possible to help with agency wide improvements and efficiencies. Regular and timely attendance is an essential function of the job. Perform other duties as assigned. Qualifications High School Graduate or General Education Degree: Required Required Skills Familiar with Microsoft Office (Word, Excel, Outlook, etc.) Prior claims handling experience necessary Good communications skills are a must Equal Opportunity Statement We are committed to diversity and inclusivity in our hiring practices. #J-18808-Ljbffr Kapnick Insurance