Rental Technician

Rental Technician

Eldora is the backyard winter mountain playground for Greater Denver, Boulder County, and Colorado's northern Front Range. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver.

Eldora strives to deliver Colorado's Front Range the most memorable outdoor adventures to locals and out-of-town visitors. Eldora Mountain Resort employs up to 700 employees at peak season and has 680 acres of lift-accessible terrain for skiing and snowboarding, including a Woodward Mountain Park experience, and a world class Nordic Center.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

Perks include:

• Free employee season pass and discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free RTD EcoPass
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• 401k with up to 5% company match & immediate vesting
• Free reciprocal access for employees to other POWDR resorts & Colorado Ski Count resorts
• 50% day passes at IKON pass resorts (out of state & out of country)

Position Summary: As a Rental Technician, you play a key role in setting guests up for a safe, fun, and memorable day on the mountain. You'll outfit skiers and snowboarders with appropriate gear based on their measurements, ability level, and current slope conditions. Our rental shop serves a wide range of ability levels, so maintaining up-to-date product knowledge and equipment familiarity is essential to making informed recommendations and ensuring guest satisfaction. In addition to technical knowledge, this role requires strong customer service skills, attention to detail, and the ability to thrive in a fast-paced, high-volume environment.

Essential Functions/Major Responsibilities:

• Greet guests and provide friendly, knowledgeable assistance throughout the rental process.
• Fit guests with appropriate ski or snowboard equipment based on their ability level, measurements, and current snow conditions.
• Adjust and test bindings to manufacturer specifications to ensure safety and performance.
• Maintain cleanliness and organization of the rental shop, including equipment storage and fitting areas.
• Inspect, clean, and perform basic maintenance on rental gear between uses.
• Process rental transactions using a point-of-sale (POS) system, including handling payments and issuing receipts.
• Communicate clearly with guests, answering questions and offering advice on equipment use and mountain conditions.
• Monitor inventory levels and assist with restocking and equipment rotation.
• Follow all safety guidelines and resort policies, including those related to guest service and equipment handling.
• Collaborate with team members and other departments to ensure a smooth and efficient rental experience for guests.
• Adheres to all company safety policies and procedures, actively contributing to a safe working environment for self, coworkers, and guests.
• All employees are expected to support Eldora's corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program. This includes choosing alternative transportation, carpooling, using the employee shuttle, and avoiding onsite parking on weekends and peak days. These actions help reduce Scope 3 emissions, lead by example, and ensure adequate parking for our guests.
• Must be able to work weekends and holidays as required by resort operations.

Other Duties as Assigned:

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Eldora, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
• This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.

Specific Job Skills:

• High school degree or equivalent.
• Minimum age: 18 years old.
• Ability to pass background check to company standards.

Preferred Skills:

• Rental shop experience preferred but not required.
• Inventory experience preferred but not required.

Physical Demands:

• Bending, reaching, climbing, pushing, pulling & prolonged standing.
• Eye/hand coordination & visual concentration on equipment.
• Concentrated reading and writing.
• Must be able to lift and carry items up to 50 lbs.
• Variation in temperature from hot to cold.

Compensation & Benefits:

• Compensation: Proposed hiring rate of $18+ actual pay will be adjusted based on experience.
• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. Additionally, this position accumulates sick time.

POWDR-Eldora Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Eldora Mountain Resort in Boulder County, Colorado. 20 miles west of Boulder, CO. We are situated in the heart of Colorado's front range playground. All candidates must fill out an application to be considered for employment. All employees must align with the Play Forever program which implements our core values through support and execution Powdr's corporate responsibility commitment to protect the environment and support our community in Eldora's everyday operations. This will be posted for a minimum of 3 days or until the position is filled.