Field Services Representative

Now Hiring: Field Services RepresentativeIgnite your career at Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you'll be equipped with all the tools, training, and resources you need, and you'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons.Location: Auburn, WAJoin Builders FirstSource and Build Your CareerAre you passionate about customer service, problem-solving, and working in a hands-on environment? Builders FirstSource is looking for a Field Services Representative to serve as a trusted partner to our customers by helping resolve product and construction service concerns on-site. This is a great opportunity for someone who enjoys variety in their workday, values building strong customer relationships, and wants to grow their career with an industry leader.No previous experience? No problem. We provide on-the-job training and support to help you succeed.What You'll DoAs a Field Services Representative, you'll play an important role in delivering an exceptional customer experience by ensuring quality workmanship and product performance throughout the construction process.Responsibilities include:Visiting customer job sites to inspect building products and workmanship at various stages of construction.Investigating customer concerns and identifying effective solutions to service and product issues.Recommending repairs or replacements based on company guidelines, quality standards, and cost-effective practices.Coordinating with and approving third-party repair providers when needed.Inspecting completed repairs to ensure quality expectations are met.Managing your schedule and workload to meet daily, weekly, and project-related goals.What We're Looking ForHigh school diploma or GED, or an equivalent combination of education and experience.A positive attitude and willingness to learn.Strong communication and problem-solving skills.Ability to work independently and manage multiple priorities.Entry-level candidates are encouraged to apply. Training is provided.Work Environment & Physical RequirementsWork in both office and field settings, providing variety and opportunities to be out on construction sites.Travel to customer and company job sites throughout the workday.Walk on uneven terrain and active construction sites safely and confidently.Frequently lift and carry up to 25 pounds and occasionally up to 80 pounds.Why Builders FirstSource?At Builders FirstSource, you'll join a team committed to quality, customer satisfaction, and professional growth. We invest in our employees, provide opportunities to develop new skills, and offer a supportive environment where your contributions make a real impact.Ready to build your future with us? Apply today and become part of a team that's helping build communities across America.At BFS, we want you and your career to be greater than what you ever could have expected. Our supportive, people-first culture will build you up and empower you to do more, be more, and become better every day. Join us and see what's possible when you can rise to new challenges, learn new skills, and add to your career tool belt every day.In addition to the base wage listed, team members are also eligible to earn an additional incentive subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the incentive varies based on the terms and conditions of the locations' active incentive plan for the respective year.To help keep BFS employees safe, we actively enforce our drug free workplace expectations. This role is a safety sensitive position for which impairment while working presents a substantial risk of death, which means candidates must complete our pre-employment drug testing process, which includes marijuana.Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.