Customer Service Representative
Buchanan Logistics
Customer Service Representative - Midland, Mi
At Buchanan Hauling & Rigging, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. At Buchanan Hauling & Rigging, our employees are our greatest asset. As a Customer Service Representative, you will play a key role in ensuring that we continue the level of service Buchanan is known for. If you're looking for a great career with a dynamic company, join us at Buchanan.
Pay, Benefits, And More. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability and more.
What You'll Do
- Provide order entry support to assigned account managers.
- Ensure that all required information is entered in the order entry screen.
- Audit shipments, as directed, for accuracy.
- Communicate with customers as needed to obtain information.
- Track shipments.
- Assist in scheduling appointments, as needed.
Qualifications:
- Strong attention to detail required.
- Strong customer service skills preferred.
- Minimum of 2 years' work experience preferred.
- High school degree or higher preferred.
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