Senior Monitoring/SRE Engineer

Role Description

Koniag IT Systems (KITS) is seeking a Senior Monitoring / SRE Engineer with a minimum of 8 years of experience to lead enterprise observability, monitoring, and reliability engineering practices for a federal civilian customer's hybrid on-premises and AWS cloud environment. The ideal candidate has designed and operated enterprise monitoring platforms at scale, has strong incident management experience, and can drive site reliability practices across a large, multi-team infrastructure program.

The Senior Monitoring / SRE Engineer will be responsible for:

• Designing, implementing, and owning the enterprise monitoring and observability architecture.
• Leading incident response and root cause analysis for high-severity outages.
• Supporting continuous monitoring (ConMon) reporting requirements under FISMA/NIST SP 800-53.

Key responsibilities include but are not limited to:

• Design, implement, and own the enterprise monitoring and observability architecture spanning infrastructure, applications, and cloud services (e.g., Splunk, SolarWinds, Grafana, Datadog, or CloudWatch).
• Define and maintain service level objectives (SLOs), service level indicators (SLIs), and error budgets for mission-critical financial and case-management systems.
• Lead incident response and root cause analysis for high-severity outages, driving cross-team remediation and after-action reviews.
• Build automated alerting, dashboards, and runbooks to reduce mean time to detect (MTTD) and mean time to resolve (MTTR).
• Support monitoring and validation activities for the customer's business disaster continuity and recovery (BDCR) program, including synthetic transaction monitoring and failover verification.
• Partner with server, cloud, storage, and database engineering teams to instrument systems and integrate telemetry into a unified observability platform.
• Mentor junior SRE/monitoring engineers and establish best practices for capacity planning and performance baselining.
• Support continuous monitoring (ConMon) reporting requirements under FISMA/NIST SP 800-53 in coordination with the security team.
• Present operational health, reliability metrics, and improvement roadmaps to program and government leadership.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience.
• Minimum of 8 years of experience in systems monitoring, site reliability engineering, or a related operations discipline.
• Hands-on experience designing and administering enterprise monitoring/observability platforms (Splunk, SolarWinds, Grafana, Datadog, or similar).
• Strong experience with cloud-native monitoring in AWS (CloudWatch, CloudTrail, or equivalent).
• Demonstrated experience leading incident response and root cause analysis for enterprise production environments.
• Experience with AIOps, auto-remediation/self-healing workflows or OpenTelemetry.

Requirements

• Working knowledge of scripting/automation (Python, PowerShell, or Bash) for monitoring and alerting integration.
• Strong understanding of ITIL-aligned incident, problem, and availability management practices.
• Excellent written and verbal communication skills, including experience briefing technical and program leadership.
• Ability to work collaboratively in a fast-paced environment.
• Excellent communication skills and the ability to convey complex technical concepts to non-technical stakeholders.
• Ability to obtain public trust clearance.

Benefits

• Competitive compensation.
• Extraordinary benefits package including health, dental and vision insurance.
• 401K with company matching.
• Flexible spending accounts.
• Paid holidays.
• Three weeks paid time off.
• More benefits available.