Shift Leader
Harri
What You'll Do
As a Shift Leader, you'll help lead day-to-day restaurant operations while creating an environment where both customers and team members thrive. Responsibilities include:
- Leading the team during assigned shifts by setting the example through positive leadership and exceptional customer service
- Delivering an outstanding guest experience while ensuring every customer receives a "Sub Above" experience
- Preparing fresh, high-quality subs and ensuring food is made according to Jersey Mike's standards
- Coaching, supporting, and motivating Crew Members throughout each shift
- Assisting with training and onboarding new team members
- Maintaining a clean, organized, and food-safe restaurant environment
- Monitoring food quality, cleanliness, and operational standards
- Managing shift execution, including opening and closing responsibilities
- Assisting with inventory, product rotation, and minimizing food waste
- Handling customer questions and resolving concerns professionally
- Supporting the General Manager and Assistant Manager with daily restaurant operations
What We're Looking For
We're looking for someone who:
- Has previous restaurant, food service, or customer service experience
- Has leadership experience or is ready to take the next step into a leadership role
- Leads by example with a positive attitude and strong work ethic
- Enjoys coaching and developing others
- Thrives in a fast-paced environment
- Communicates effectively with customers and teammates
- Takes ownership, demonstrates accountability, and solves problems with confidence
- Is dependable, organized, and committed to delivering excellent results
Previous shift leadership experience is preferred but not required. We value individuals with strong leadership potential who are eager to learn and grow.
Requirements
- Ability to work flexible shifts, including evenings, weekends, and holidays as needed
- Reliable attendance and transportation
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Ability to stand for extended periods and lift up to 50 pounds
Vacancy posted 3 hours ago
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