User Experience Researcher
Insight Global
5+ years of UX Research experience within complex or enterprise-level systems Strong background in qualitative research methods (interviews, contextual inquiry, workflow analysis) Experience working in ambiguous problem spaces requiring structured discovery Ability to translate research findings into frameworks, models, or strategic recommendations Exposure to platforms involving automation, decision-support systems, or multi-step workflows Plusses Experience with AI, automation, or agent-based systems Background in safety-critical or highly regulated environments (e.g., energy, healthcare, finance) Exposure to service design or experience architecture Familiarity with concepts like trust, governance, and system transparency Day-to-Day Lead discovery efforts through interviews and artifact review Map current-state workflows and identify key decision points Surface risks related to trust, safety, and system interpretation Develop insights and translate them into future-state experience recommendations Support workshops and working sessions to validate assumptions and stress-test concepts Partner closely with design, product, and technical teams to align on findings #J-18808-Ljbffr
Vacancy posted 3 days ago
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