Patient Coordinator

Job Description

Job Description

Description:

Retina Associates of Orange County is a retina group of renowned board-certified Ophthalmologists who are fellowship-trained in vitreoretinal surgery and specialize in diseases of the retina, macula and vitreous. Our doctors have a remarkable history that combines teaching at prestigious academic institutions in concert with excellence in patient care in the private practice setting. We are located in Laguna Hills, Newport Beach, and Santa Ana, serving in the southern part of Orange County.

We are looking for a team oriented person with a strong work ethic and good people skills. The ideal candidate is responsible for checking patients in and out for their appointments, gathering/updating demographic data, collecting payments.

Excellent pay with great benefits!

Duties and Responsibilities:

· Schedule patient appointments and perform other scheduling tasks, including confirmations, cancellations, and rescheduling.

· Performs check-in duties and check-out duties, including scanning required paperwork and insurance cards.

· Answers phones quickly and professionally, providing timely and accurate information.

· Collects copays, co-insurances, and balances.

· Cleans and stocks reception and waiting lobby throughout the day.

Benefits:

· 401(k)

· Dental insurance

· Flexible schedule

· Health insurance

· Paid time off

· Retirement plan

Schedule:

· 8 hour shift

· Monday to Friday

· Weekend availability

Supplemental pay types:

· Bonus pay

Hours: This position generally requires the employee to be available to work Monday through Friday from 8:00 am to 5:00 pm, and may require availability on Saturdays from 8:00 am to 12:00 pm.

Location: This position requires the ability to travel to Laguna Hills, Santa Ana, and Newport Beach.

Requirements

Experience

· Required: Minimum one year of experience in medical front office or hospital.

  Experience

· Required: Minimum one year of experience in medical front office or hospital.

Education

· Required: High School Diploma/GED or equivalent.

Required Skills/Knowledge

· Excellent verbal and written communication skills

· Strong organization skills and attention to detail

· Ability to multi-task and work in a fast pace environment

· Excellent patient service skills

· Ability to work as a team

· Able to type 50 WPM

Preferred

· Bilingual in English/Vietnamese, English/Spanish, or English/Korean