Global Service Desk Experience Leader — AI-Driven ServiceNow
Ingersoll-Rand Co
Ingersoll Rand is seeking a Global Service Desk Experience Manager to lead the end-to-end IT Service Desk experience for over 25,000 employees across 400+ global locations. The role focuses on improving the support experience through leadership, analytics, and application of AI and automation. Responsibilities include managing resources, ensuring high-quality service delivery, and optimizing the ServiceNow platform. The position requires a bachelor's degree and significant experience in IT Service Management and vendor management, plus strong leadership and analytical skills. This role is fully onsite in Davidson, NC. #J-18808-Ljbffr Ingersoll Rand
Vacancy posted 1 day ago
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