Jewelry Sales Associate

Job Description

We’re seeking a motivated jewelry salesperson and client services professional to join our small, nimble team on Jewelers Row in downtown Chicago. This role is ideal for someone with great energy, curiosity, and a people-first mindset.

You don’t need deep jewelry experience to start, but you  do need to be eager to learn and genuinely excited about delivering exceptional products and thoughtful, high-touch experiences for every client.

A natural interest in design and jewelry manufacturing will serve you well here, and any background in art, design, jewelry, or gemstones is a strong plus.

You will be serving clients during the biggest moments of their lives! You’ll work with them on jewelry and custom design including:

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• Diamond and gemstone engagement rings
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• Men’s and women’s wedding bands
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• Diamond and gemstone bands and other jewelry
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• Custom projects such as gemstone pendants, ring resets, and heirloom redesigns.
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Other general responsibilities will include:

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• Responding to phone and email inquiries
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• Helping walk-in clients
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• Tag-teaming with senior salespeople on major sales
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• Supporting the whole team by assisting clients as needed
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• Helping to maintain a clean, fun, productive showroom floor
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• Regular clienteling: following up with clients, keeping in touch and staying organized enough to know when to reach out and congratulate them on new weddings, engagements, new babies, etc.!
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REQUIREMENTS

You must:

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• Have experience in sales and customer service
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• Have great communication skills, including email and phone
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• Be friendly, professional and have a positive attitude
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• Be a team player and willing to pitch in as needed
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• Be organized
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• Be a sponge: you will need to learn diamonds, gemstones, jewelry, manufacturing and more in order to be truly successful
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You'll get:

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• Salary plus a generous commission plan
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• Benefits: health, paid days off, 401k w/match
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• A friendly, supportive work environment
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• An opportunity to excel and grow as our company expands: we are a subsidiary of a larger manufacturing operation, and opportunities are always out there!
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HOW TO APPLY

Please submit a resume and note - we know it's old school, but we like a good cover letter to help us understand a little more about you including why you'd like to join our team.