Schedule Specialist

Scheduling Specialist As the Scheduling Specialist you will manage patient referrals and visit schedules, assign patient assessments and other visits as ordered by the physician using an online scheduling system, and collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs. Primary Responsibilities Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per-visit customers Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined and delivered visits Monitors pending referrals daily and assigns licensed professionals and case managers for all start-of-care visits Communicates daily with field staff regarding any visits unaddressed in late, pending or incomplete status for resolution as appropriate You’ll be rewarded and recognized for your performance in an environment that challenges you and provides clear direction, as well as development for other roles you may be interested in Required Qualifications High school education or equivalent experience Preferred Qualifications 1+ years of scheduling experience in a health care setting using an online scheduling system Exceptional organizational, customer service, communication, and decision-making skills Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits Pay and Benefits Pay is based on several factors including local labor markets, education, work experience, and certifications. Hourly pay ranges from $16.05 to $24.05 per hour for full-time employment. In addition to salary, benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (subject to eligibility). We comply with all minimum wage laws as applicable. Legal Statements UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #J-18808-Ljbffr