Operations Manager- Temporary

Operations Manager- TemporaryThis is a temporary role for an Operations Manager who will be responsible for managing local office support operations for brokerage services within our West Los Angeles market. This role will ensure that administrative and operational functions are provided to the office in an efficient and effective manner. The Operations Manager will provide management oversight for administrative and office operations support staff within their markets. They will work closely with the Regional Director of Operations, Managing Principal, fee-earner(s) and staff within the market to provide support and implement strategic initiatives.Job DescriptionCreatively solve problems to ensure the market's offices operate in an efficient and effective mannerWork with HR to hire, onboard, and evaluate administrative and office operations support staffProvide formal leadership, mentoring and supervision to the administrative and office operations support staffOversee and manage the purchasing and maintenance of office supplies/equipment, mail room operations, office technology implementation, upgrades, support, facilities, telecommunications, emergency preparedness, and business continuity planningSolicit and negotiate vendor bids, contracts, and pricingCoordinate and distribute work between Broker support and Administrators if roles exist within local officesWork with Managing Principal, FP&A and Regional Director of Operations to draft and finalize budget (revenue and expenses)Help promote culture of compliance within office for fee-earners and support staff to routinely update CRM systemSolicit input from service line, fee-earners and market leads at pre-budget meetings regarding recent wins, pipeline activity, anticipated recruiting and attrition, capital spend, etc.Work with Managing Principal and Regional Director of Operations to follow up with fee-earners, staff, Project Coordinators, as needed, to update pipeline informationMaintain tracking of expenses related to deals, using Commissions Accounting and CRM SystemsTrack expense budgets for all deals and escalate concerns to Managing Principal and Regional Director of Operations, as neededReview and approve all expense reports and determine if expenses are appropriate and in policy in Expense systemReview business case for necessity of expenditurePerforms other related duties as required or requestedBackground and Experience:Demonstrated experience should include:Bachelor's degree (BA/BS) required in any field; business/real estate preferred5+ years of people managementExcellent interpersonal communication, leadership and, relationship building skills.Demonstrated process improvement, continual improvement skillsCompetencies:Exposure to project and process managementProven ability in conflict resolutionExposure to executive communicationsExcellent written, oral, and presentation skillsStrong Microsoft Office Suite skillsKnowledge of the real estate industry and business modelKnowledge of Salesforce, Workday and budgeting softwareAbility to plan, organize, and manage processesAbility to read, comprehend, and analyze P&L statementsKnowledge of HR practices, including recruitment, interviewing, hiring, employee relations, and staff development