Customer Success Lead: Elevate SMB ROI & Retention
Townsquare Interactive Albany
Townsquare Interactive in Phoenix is seeking a Customer Success Lead to build trusted relationships with small business clients and maximize their marketing ROI across our platform. You will guide onboarding, drive adoption, and collaborate with web design, SEO, and support teams to ensure value from our services. This in-office role offers training, career growth, and a supportive, performance-driven culture. #J-18808-Ljbffr Townsquare Interactive
- Townsquare Interactive, LLC in Phoenix, AZ is seeking a Customer Success Lead to act as the trusted partner for clients, maximizing their marketing investment and driving retention. This role emphasizes onboarding, adoption, and building long-term client relationships....Suggested
- Customer Success Lead - Townsquare Interactive Location: In-office role at our downtown Phoenix office... ...our solutions, and showcase the real ROI of our platform - while building a rewarding... ...a direct role in client onboarding, retention, and long-term success. Giving Back: At...SuggestedWork at officeLocal area
$105k - $169k
Customer Success Lead, BIM - RemoteCome build your career.It takes great people to achieve greatness. People with a sense of purpose and integrity... ...and building customer relationships to promote customer retention and loyalty.You will work cross-functionally with Sales,...SuggestedFull timeLocal areaRemote work- Stanley Black & Decker, Inc. is seeking a Customer Success Lead for BIM to join our remote SaaS team. You will establish and nurture customer relationships, drive retention, and collaborate with Sales, Product, and Customer Experience to ensure value realization of our...SuggestedRemote job
- Stanley Black & Decker, Inc. is seeking a Customer Success Lead for BIM to work remotely within the United States. You will be responsible for... ...and building customer relationships to promote retention and loyalty, coordinating with Sales, Product, and Customer...SuggestedRemote job
- ...About The Position We’re looking for a proactive and customer-focused Customer Success Coordinator to support customers throughout their relationship... ...designed to improve customer satisfaction and retention What We’re Looking For Strong verbal and written communication...Full time
- Relativity is seeking a Customer Success Manager to own outcomes for a RelativityOne portfolio. You will drive adoption, monitor health scores, and craft ROI narratives while scaling through AI-enabled tactics. The role emphasizes collaboration with Sales and Adoption Services...
- ...is responsible for leading and growing... ...This role drives retention, expansion, and year... ...Account Manager ensures successful product adoption,... ...product adoption, ROI realization, and long... ...Account Managers, elevating account planning... ...Management, Customer Success, or a related...
$55k - $75k
...Executive - AI Solutions Retention Express is an Atlanta-based AI Customer Experience company helping SMB and Mid-Market businesses automate... ...to the customer to ensure success, adoption, and long-term... ...and position solutions tied to ROI, cost savings, and revenue impact...Full timeRemote workFlexible hours$140.3k - $192.94k
Customer Business Lead, Natural Channel Location: Remote Worker - Texas, USA, Remote Worker - Arizona... ...support to determine profitability and ROI of trade funded events. Determines... ...Ability to establish and maintain and elevate effective relationships with customer...Full timeWork at officeRemote workRelocation package$6,943 per month
...COMMUNITY PARTNERSHIPS & NETWORK SUCCESS MANAGER Job Code: SDOHCPNMGR... .... Monitor, support and elevate community priorities. Maintain... ...etc. Demonstrated ability in leading a cross-functional teams to deliver... ...for client engagement, retention and support, process and quality...Full timePart timeWork experience placementWork at officeLocal areaWork from home- Verra Mobility is seeking an Operations Analyst to drive customer-focused outcomes across the lifecycle. You will monitor satisfaction trends, coordinate cross-functional issue resolution, and deliver actionable insights to improve service delivery and efficiency. The...
$84k - $96k
...decision - and Alteryx is leading the transformation.... ...and driving retention and expansion at the... ...individual will be successful by ensuring customer awareness and utilization... ...and articulate ROI to the C-Suite and internal... ...Recognize and elevate difficult technical...Work experience placementRemote workHome officeFlexible hoursShift work- Cintas Corporation is seeking a Customer Experience Coordinator in Phoenix, AZ, to deliver outstanding service to internal partners and customers across alarm, suppression, sprinkler, and related fire systems. The role involves answering calls, scheduling service, assisting...
- Southern Bridge Group is seeking Customer Services Coordinators for a fully remote role that supports customers planning vacations across destinations, accommodations, cruises, and resorts. You will help research options, provide professional service, and coordinate reservations...Remote job
- ...and support throughout the customer lifecycle, acting as a... ...demonstrations to showcase the ROI of ArmorPoint services.Lead technical discussions,... ...supporting account growth and retention.Collaborate with the... ...(Sales Engineer, Customer Success Engineer, Client Development...Full timeWork experience placementRemote workShift work
- Relativity seeks a Lead Customer Success Manager to own Premier Tier partnerships and drive strategic outcomes for high-value accounts. You will lead AI adoption, guide change management, and elevate CSM performance across teams. With 7-10 years in customer success or...Remote job
$62.6k - $132.4k
...service requests and manages the operation of customer service delivery, serving as point of... ...customer satisfaction and internal success and reduce customer-impacting events.... ...all. Discover your potential at a company leading the way in AI and cloud solutions that impact...Temporary workImmediate startFlexible hours$70k - $100k
...top-notch results while elevating their skills. We’re... ...pipeline, and keep new customers on track to go live after... ...tailored demos, use standard ROI tools, and close on... ..., Customer Success, and Revenue Operations... ...outbound prospecting, inbound leads, referrals, partner introductions...Remote work- Interface, Inc. is seeking a Customer Support Specialist to support our customers and partner with Account Executives to grow the business. This role centers on order entry and learning all CS aspects, collaborating with contractors, architects, and end users to ensure...For contractors
$100k - $150k
...Type Remote/Hybrid Job Overview The Lead Customer Success Manager operates at the intersection of... ...renewal business case a daily motion. Lead ROI Summaries, benchmarking reports, and... ...), Customer Relationships, Customer Retentions, Customer Success, Relationship...Remote work- ...Create Alert Director of Digital Customer Experience Strategy Phoenix,... ..., Sales, Marketing, Customer Success, Operations, Customer Care,... ...growth, efficiency, retention, and competitive differentiation... ...you will be doing: Define and lead the vision, strategy, and roadmap...
- ...reports: Maximize occupancy/collections/physical appearance/resident retention/compliance (as applicable). Establish and maintain a pleasant... ...safety meetings with all staff. Responds to internet leads and reviews weekly traffic reports, closing ratios by employee,...Full timeContract workTemporary workFor contractorsLocal areaImmediate startFlexible hours
- Urban Outfitters is seeking a CRM Manager to lead email and in-app push strategy, lifecycle optimization, and customer retention across the lifecycle. You will own campaigns in Salesforce Marketing Cloud and guide a dedicated team. Collaborate with merchandising, web production...
- POP MART in Smith Haven Mall is seeking a Retail Sales Lead to inspire the team, elevate customer experiences, and execute daily store operations. As Leader on Duty, you will guide staff, drive sales performance, and bring POP MART's brand stories to life for shoppers....
- Exos is seeking a hands-on Senior Manager, Lifecycle Marketing to lead the strategy and execution of campaigns that drive activation, onboarding, engagement, and retention across web, mobile apps, and in-gym experiences. This remote role reports to the Vice President of...Remote job
- ...awardee.What we are looking for:We are seeking a Director of Customer Success to lead execution and customer outcomes across the Western US.... ...ensure the team consistently drives customer value, adoption, retention, and advocacy.You will translate Semperis’s Customer...Work at officeLocal areaRemote work3 days per week
$125k - $160k
...inventory leased to Fortune 100 customers, the company has acquired,... ...seeking a Community Engagement Lead to support the company's... ...life of the project. The successful candidate will work closely with... ...leadership. Identify and elevate emerging community, political...Temporary workWork at officeLocal areaFlexible hoursNight shiftAfternoon shift- JCPenney in Phoenix, AZ seeks a Customer Experience Supervisor I to lead and engage associates, coach on customer service, and drive profitable sales growth while delivering superior checkout experiences. You will guide training initiatives and align resources to optimize...
$50k - $63.16k
...technology concepts and solutions? Are customer concerns always king in your... ..., and demonstrations, while leading strategic conversations with... ...achieve customer goals and success through active collaboration efforts... ...sales process materials, ROI assessment tools to showcase...Full timeTemporary workFor contractorsFor subcontractorCasual workWork at officeLocal areaImmediate start
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