Customer Success Lead: Elevate SMB ROI & Retention
Townsquare Interactive Albany
Townsquare Interactive in Phoenix is seeking a Customer Success Lead to build trusted relationships with small business clients and maximize their marketing ROI across our platform. You will guide onboarding, drive adoption, and collaborate with web design, SEO, and support teams to ensure value from our services. This in-office role offers training, career growth, and a supportive, performance-driven culture. #J-18808-Ljbffr Townsquare Interactive
- Townsquare Interactive, LLC in Phoenix, AZ is seeking a Customer Success Lead to act as the trusted partner for clients, maximizing their marketing investment and driving retention. This role emphasizes onboarding, adoption, and building long-term client relationships....Suggested
- ...Customer Success Lead – Townsquare Interactive Location: In-office role at our downtown Phoenix... ...of our solutions, and showcase the real ROI of our platform—all while building a rewarding... ...a direct role in client onboarding, retention, and long‑term success. Giving Back:...SuggestedWork at officeLocal area
$105k - $169k
...Customer Success Lead, BIM – Remote The Job: As a Customer Success Manager within our Construction Technology business, you will be joining... ...establishing and building customer relationships to promote customer retention and loyalty. You will work cross-functionally with Sales,...SuggestedLocal areaRemote work- ...Stanley Black & Decker Inc. is seeking a Customer Success Lead, BIM, to join our Construction Technology SaaS team as a remote employee.... ...and collaborate with Sales, Product, and Support to ensure retention and growth across projects. The role emphasizes delivering...SuggestedRemote work
- Stanley Black & Decker, Inc. is seeking a Customer Success Lead for BIM to join our remote SaaS team. You will establish and nurture customer relationships, drive retention, and collaborate with Sales, Product, and Customer Experience to ensure value realization of our...SuggestedRemote job
- Stanley Black & Decker, Inc. is seeking a Customer Success Lead for BIM to work remotely within the United States. You will be responsible for... ...and building customer relationships to promote retention and loyalty, coordinating with Sales, Product, and Customer...Remote job
- HFN: Customer Success Lead Job ID: 2026-32627 # Positions: 1 Job Location: US-AZ-Phoenix Telecommute: Location-Specific Position FT/PT: Full... ...managing inquiries, resolving issues, supporting customer retention, and building effective relationships with internal and external...Full timePart timeWork at officeLocal areaRemote workRelocation packageFlexible hours
- ...Carrington Mortgage Services, LLC is seeking a Customer Service Supervisor to oversee a unit within the Customer Service Department and ensure performance targets are met. The role requires guiding staff, maintaining high service standards, and coordinating with other...
- ...About The Position We’re looking for a proactive and customer-focused Customer Success Coordinator to support customers throughout their relationship... ...designed to improve customer satisfaction and retention What We’re Looking For Strong verbal and written communication...Full time
- ...Hanger, Inc. in Phoenix, AZ is seeking a Customer Success Lead to serve as an advanced resource within the Customer Success team. You will support service delivery, provide system expertise, training, issue resolution, and cross-functional coordination to improve processes...Flexible hours
- Relativity is seeking a Customer Success Manager to own outcomes for a RelativityOne portfolio. You will drive adoption, monitor health scores, and craft ROI narratives while scaling through AI-enabled tactics. The role emphasizes collaboration with Sales and Adoption Services...
$55k - $75k
...Executive - AI Solutions Retention Express is an Atlanta-based AI Customer Experience company helping SMB and Mid-Market businesses automate... ...to the customer to ensure success, adoption, and long-term... ...and position solutions tied to ROI, cost savings, and revenue impact...Full timeRemote workFlexible hours$140.3k - $192.94k
Customer Business Lead, Natural Channel Location: Remote Worker - Texas, USA, Remote Worker - Arizona... ...support to determine profitability and ROI of trade funded events. Determines... ...Ability to establish and maintain and elevate effective relationships with customer...Full timeWork at officeRemote workRelocation package$6,943 per month
...COMMUNITY PARTNERSHIPS & NETWORK SUCCESS MANAGER Job Code: SDOHCPNMGR... .... Monitor, support and elevate community priorities. Maintain... ...etc. Demonstrated ability in leading a cross-functional teams to deliver... ...for client engagement, retention and support, process and quality...Full timePart timeWork experience placementWork at officeLocal areaWork from home- Verra Mobility is seeking an Operations Analyst to drive customer-focused outcomes across the lifecycle. You will monitor satisfaction trends, coordinate cross-functional issue resolution, and deliver actionable insights to improve service delivery and efficiency. The...
$84k - $96k
...decision - and Alteryx is leading the transformation.... ...and driving retention and expansion at the... ...individual will be successful by ensuring customer awareness and utilization... ...and articulate ROI to the C-Suite and internal... ...Recognize and elevate difficult technical...Work experience placementRemote workHome officeFlexible hoursShift work$70k - $100k
...top-notch results while elevating their skills. We’re... ...pipeline, and keep new customers on track to go live after... ...tailored demos, use standard ROI tools, and close on... ..., Customer Success, and Revenue Operations... ...outbound prospecting, inbound leads, referrals, partner introductions...Remote work- Cintas Corporation is seeking a Customer Experience Coordinator in Phoenix, AZ, to deliver outstanding service to internal partners and customers across alarm, suppression, sprinkler, and related fire systems. The role involves answering calls, scheduling service, assisting...
- Southern Bridge Group is seeking Customer Services Coordinators for a fully remote role that supports customers planning vacations across destinations, accommodations, cruises, and resorts. You will help research options, provide professional service, and coordinate reservations...Remote job
$75k
...providing exceptional customer support to join our Sales... ...for driving client retention and growing the revenue... ...closely with the Customer Success and Account Executive teams... ...to demonstrate Niche's ROI High accountability and... ..., email, and in-person leading to advertiser retention...Full timeTemporary workCurrently hiringWork at officeImmediate startRemote workWork from homeHome officeRelocation packageFlexible hours- ...Alert Director of Digital Customer Experience Strategy ~ Phoenix... ..., Sales, Marketing, Customer Success, Operations, Customer Care,... ...accelerating growth, efficiency, retention, and competitive... ...will be doing: Define and lead the vision, strategy, and roadmap...
- ...and support throughout the customer lifecycle, acting as a... ...demonstrations to showcase the ROI of ArmorPoint services.Lead technical discussions,... ...supporting account growth and retention.Collaborate with the... ...(Sales Engineer, Customer Success Engineer, Client Development...Full timeWork experience placementRemote workShift work
- ...RoShay Services in Phoenix, AZ seeks a Lead Client Services professional to direct service delivery for existing clients, guide team... ...in Salesforce, ensuring top-tier service quality and client retention. This on-site role collaborates with cross-functional teams to...
- ...seeking an Assistant Store Manager in Glendale, AZ to energize the store team, elevate client experiences, and drive sales in a fast-paced retail setting. You’ll partner with the Store Manager to lead day-to-day operations, coach associates, and nurture a diverse, high-...
- ...POP MART in Smith Haven Mall is seeking a Retail Sales Lead to inspire the team, elevate customer experiences, and execute daily store operations. As Leader on Duty, you will guide staff, drive sales performance, and bring POP MART's brand stories to life for shoppers...
- Interface, Inc. is seeking a Customer Support Specialist to support our customers and partner with Account Executives to grow the business. This role centers on order entry and learning all CS aspects, collaborating with contractors, architects, and end users to ensure...For contractors
$121k - $201k
...native platform for Unified Customer Experience Management (... .... Sprinklr’s Customer Success Managers (CSMs) align... ..., realized value, and ROI from Sprinklr: Ensuring... ...and customer retention. Proactively identify... ...here to do three things: Lead a new category of enterprise...Full timeContract workLocal areaRemote workWorldwideVisa sponsorshipFlexible hours$100k - $150k
...Type Remote/Hybrid Job Overview The Lead Customer Success Manager operates at the intersection of... ...renewal business case a daily motion. Lead ROI Summaries, benchmarking reports, and... ...), Customer Relationships, Customer Retentions, Customer Success, Relationship...Remote work- ...for internal teams, external teams, and customers.Ensures that "Constructing with Integrity... ...relations with existing and prospective clients.Lead pre-construction efforts for potential... ...work.Has total responsibility for the success of their customer and our success with that...Temporary workFor contractorsWork at officeFlexible hours
- ...reports: Maximize occupancy/collections/physical appearance/resident retention/compliance (as applicable). Establish and maintain a pleasant... ...safety meetings with all staff. Responds to internet leads and reviews weekly traffic reports, closing ratios by employee,...Full timeContract workTemporary workFor contractorsLocal areaImmediate startFlexible hours
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