Customer Success Lead: Elevate SMB ROI & Retention
Townsquare Interactive
Townsquare Interactive in Phoenix is seeking a Customer Success Lead to build trusted relationships with small business clients and maximize their marketing ROI across our platform. You will guide onboarding, drive adoption, and collaborate with web design, SEO, and support teams to ensure value from our services. This in-office role offers training, career growth, and a supportive, performance-driven culture. #J-18808-Ljbffr Townsquare Interactive
Vacancy posted 3 days ago
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