Communications Consultant 3

The Lead Communications Consultant, Retirement role meets the communications needs of clients by delivering standard and/or custom communications solutions on behalf of plan sponsors or internal stakeholders. Key Responsibilities and Duties May oversee work of more junior staff and assign projects as needed. Lead meetings with stakeholders to review communication needs, deliverables, and budget implications. Ensure compliance of communications solutions within the regulatory environment. Establish and report metrics to measure success of communications strategies. Oversee work assignments to more junior staff. Manage ad hoc endorsement mailings, writing scripts and test case with Technology partners. Coordinate business and technology interfaces along with template management. Educational Requirements University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred FINRA Registrations SRC Indicator: NRF Physical Requirements Physical Requirements: Sedentary Work Career Level 8IC Required Qualifications 5+ years’ experience in marketing, communications, or client-facing roles Preferred Qualifications 5+ years’ experience in marketing, communications, or client-facing roles, specifically in financial services or retirement marketing 5+ years of experience in financial services, retirement plans, benefits communications, or related field Proven project management experience Bachelor's degree Experience with marketing automation platforms, workflow tracking systems, or project management tools (e.g., Workfront, Monday.com) Exceptional written and verbal communication skills Strong analytical skills Knowledge of TIAA investment products, services, and retirement plan structures Familiarity with retirement industry regulations (ERISA, DOL guidelines) Experience with Adobe Creative Suite, Microsoft Office Suite and presentation software Salesforce or CRM platform experience Related Skills Adaptability, Audience-focused Communication, Communication Channel Management, Communication Strategy, Consultative Communication, Content Development, Copywriting, Relationship Management, Story Telling, TIAA Products/Services Acumen Base Pay Range Base Pay Range: $101,000/yr - $141,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary ( Equal Opportunity We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our full EEO & Non-Discrimination statement is on our careers home page ( and you can read more about your rights and view government notices here ( Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: Phone: View phone number on click.appcast.io Email: View email address on click.appcast.io Drug and Smoking Policy TIAA maintains a drug-free and smoke/free workplace. Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( For Applicants of TIAA, Nuveen and Affiliates residing in California, click here ( For Applicants of TIAA Global Capabilities, click here ( For Applicants of Nuveen residing in Europe and APAC, click here ( Pay Transparency Philadelphia Ban the Box #J-18808-Ljbffr Teachers Insurance and Annuity Association of America