AV Installation Technician

Job Description

Job Description

Company Overview

We are partnering with a highly respected custom integration company serving the Capital Region and surrounding areas for more than 40 years. Known for delivering premium smart home, audio/video, networking, security, and automation solutions, this organization has built one of the strongest reputations in the region through exceptional workmanship, technical expertise, and customer service.

As a long-standing member of industry-leading organizations and a company committed to excellence, they continue to invest in their team, technology, and training to stay at the forefront of the integration industry.

Why Join Us?

This is an opportunity to join a close-knit team where your contributions matter. Unlike larger organizations where employees can become just a number, you'll work alongside experienced professionals who are passionate about technology and committed to helping the right person grow.

Whether you're already working in AV, low-voltage, electrical, IT, networking, construction, or consumer technology—or you're looking to build a long-term career in the industry—this company is committed to investing in your success.

What Sets This Opportunity Apart?

• Join one of the most respected integration companies in the region
• Work with a collaborative, experienced team in a supportive environment
• Gain hands-on exposure to smart home, networking, AV, lighting control, and automation technologies
• Access manufacturer training and certification opportunities
• Learn advanced systems including Crestron, Lutron, networking, and control platforms
• Build a long-term career path with a company that promotes learning and professional development
• Enjoy the flexibility and variety that comes with working in a small, highly skilled team

Position Overview

The AV Installation Technician will assist with the installation, service, and support of residential and light commercial technology systems. This role is ideal for someone who enjoys working with their hands, solving problems, learning new technologies, and taking ownership of their work.

The ideal candidate has some experience in low-voltage systems, construction, networking, electrical work, AV integration, or a related field, but just as importantly possesses the aptitude and desire to continue learning.

Success in this role requires a self-starter mentality, strong problem-solving skills, and the willingness to jump in wherever needed to support the team and clients.

Responsibilities

• Install and service audio/video, networking, surveillance, security, and smart home systems
• Pull, route, terminate, and test low-voltage cabling
• Assist with system setup, configuration, and troubleshooting
• Support installations involving lighting control, automation, networking, and control systems
• Work alongside senior technicians to learn programming and commissioning processes
• Read and interpret project documentation and installation plans
• Maintain organized job sites, vehicles, and equipment
• Communicate professionally with clients and team members
• Assist with project completion and punch-list items
• Participate in ongoing technical training and certification opportunities
• Travel to project sites as required throughout the region

Required Qualifications

• Valid driver's license and reliable transportation
• Strong work ethic and positive attitude
• Ability to work independently and as part of a team
• Excellent communication and customer service skills
• Strong attention to detail
• Ability to adapt and solve problems in the field
• Comfortable performing physical work and working with tools

Preferred Experience

• Residential AV installation
• Low-voltage cabling
• Networking and Wi-Fi systems
• Electrical or construction experience
• Security or surveillance systems
• Smart home technologies
• IT, computer, or technology-related education or experience
• Experience with platforms such as Crestron, Lutron, URC, Control4, or similar technologies

Ideal Personality Fit

• Self-starter who takes initiative without being micromanaged
• Collaborative team player who enjoys working closely with others
• Curious and eager to learn new technologies
• Comfortable in a fast-paced, hands-on environment
• Adaptable and willing to wear multiple hats when needed
• Interested in building a long-term career in the integration industry

Physical Requirements

• Ability to lift and carry equipment and materials
• Comfortable working on ladders and in construction environments
• Ability to bend, kneel, crawl, and work in confined spaces when required
• Ability to perform manual labor including cable pulling, equipment installation, and occasional outdoor work

Benefits

• Health Insurance Stipend (up to $250/month)
• Retirement Plan with Company Match (up to 3%)
• Paid Time Off
• Paid Holidays
• Company-Provided Tools and Equipment
• Company-Provided Laptop
• Manufacturer Training and Certification Opportunities
• Career Development and Advancement Opportunities

Travel

Less than 20% travel. Occasional overnight travel may be required for projects located outside the immediate service area.

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