Sales Account Associate - Onsite

Job Description

Job Description

Job Summary :

The Sales Account Associate serves as a key point of contact between customers and internal departments, ensuring accurate order processing, timely communication, and a high level of customer satisfaction.

Essential Functions:

• Proactively identify, pursue, and develop new business opportunities to support sales growth
• Respond to customer inquiries by phone and email, providing product information, pricing, lead times, order assistance, and customer complaint support in a timely fashion
• Coordinate with appropriate departments to identify, manage and prioritize expedited requests and address customer needs/resolve order-related issues
• Enter customer quotes and orders into the ERP system and review purchases for accuracy
• Track outstanding quotes and customer requests
• Maintain accurate customer records and related documentation
• Obtain authorized financial information
• Support general customer service and administrative tasks as needed

Qualifications

• High school diploma or equivalent required
• Experience in manufacturing, customer service, or order entry preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong attention to detail and ability to manage multiple priorities
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Experience working with ERPs or order management systems
• Ability to work collaboratively across multiple departments as well as autonomously

Physical Demands

• Sitting, twisting, reaching in front of you at shoulder level, use of head in a static position and use of both hands for fine finger dexterity and to grasp frequently
• Standing, walking and lifting, carrying, pulling and pushing up to 10 lbs. occasionally

Equal Employment Opportunity Statement

Varflex Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.

Americans with Disabilities Act (ADA) Statement

Varflex Corporation complies with the Americans with Disabilities Act (ADA) and applicable state laws. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. Employees or applicants requiring accommodation should contact Human Resources.

Disclaimer

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change at any time with or without notice, based on business needs.

Applicants who receive a conditional offer of employment may be required to successfully complete a background check and drug screening, in accordance with applicable federal, New York State, and local laws and regulations.

Background checks and drug screenings will be conducted only after a conditional offer of employment has been made and with the applicant's written authorization, where required by law.

The Company complies with all applicable employment laws, including New York State laws regarding lawful off-duty conduct and protections related to the use of lawful products outside of work. A positive test result for marijuana/cannabis will not automatically disqualify an applicant from employment unless permitted by applicable law or required for the position.

Employment offers are contingent upon satisfactory completion of all pre-employment requirements.